McDonald's

Cassie Derby

ABSOLUTELY DESPICABLE CUSTOMER SERVICE. I just went through the drive-thru and was APPALLED at the lack of customer service by 3 different employees. Firstly, I was rushed through my order and didn't even get to finish my entire order. I went to the first window to pay but no one was there. I waited a bit to see if someone was coming back or if I was supposed to go to the second window to pay like I've done in the past. No one comes so I go to the second window where I was completely ignored by an employee who took a long sip from her drink and walked away. Finally another employee comes and starts shouting to the back that "they're paying cash I don't know the total." Some other employee shouts back "they should've looked at the screen or paid at the first window I don't know the total either." He then proceeds to come to the window we were at and say "sir your total was on the bottom of the screen you should've looked." I explained I didn't see it and he said "then you should've paid at the window." I tried to explain that no one was there but he cut me off and said "so? You can wait. You're trying to pay right?" And then HE WALKED AWAY. I was so INCREDIBLY APPALLED that I just left. As a customer service employee myself, it should be well known that you aren't disrespectful to customers. I had no attitude and tried to calmly explain the situation but he wouldn't even listen and LITERALLY CUT ME OFF MID SENTENCE. Respectfully, get your employees in check.

Kayla Rennea

Stood at the counter for 15 minutes no service the lovely manager yelled at us saying we had to use the kiosk because she’s not talking orders at the counter the guy standing there in the picture didn’t bother to let us know I understand what it’s like to be under staff but there’s no reason for that forgot our drinks had to wait another ten minutes for that while our food gets cold other customers were walking out after finding out they had to use the kiosk staff were very unprofessional and rude talking about the customers right in front of others and ourselves

Painellope vonBeatz

Did not include apple slices or sauce in my child’s meal, and only gave me a milk because the cashier asked if I got a drink with it. Service is usually slow as it is at this location (which I understand), but I at least expect my order to be correctly completed.

sgtinfe5

It's a McDonald's. This one was clean with nice staff. We went through the drive through. They were busy. We did wait for our food,However it was hot and fresh.