Address: 1611 Willow Pass Rd, Concord, CA 94520, USA
Phone: +19256892808
Sunday: 11AM–9PM
Monday: 11AM–9PM
Tuesday: 11AM–9PM
Wednesday: 11AM–9PM
Thursday: 11AM–9PM
Friday: 11AM–10PM
Saturday: 10AM–10PM
Cagedhyena P
It's OK. Clean, not so busy. They updated token system so you can pay for time limit and or the old normal. Good for toddlers and younger kids, no play zone for babies
Akasha Earth Guard
Is good for maybe one hour, is not so fun play 5 sec and the machine ask for more money, I like more when they give you tickets and the games were not so short, AND YOU HAVE TO PROVE YOU ARE FULL VACCINATED + MASK, so that takes these place to ⭐⭐
Wesley D Jones
Took the kids here had a good time. We got the silver level play pass for $69.00 which let's you play once per week for an hour unlimited games (we live across the street) and an hour of play for one visit is $24, so if we go weekly until the summer pass ends in August we will save over 50%. Had fun with my kids, we all shared a pass which can be done as long as the game has already started another game can be scanned. Was an enjoyable visit.
Alyssa McIntosh
I am absolutely appalled and disappointed in this place. We just got home after having my son's 4th birthday here. There was literally not a thing more they could have done to make this night worse. Our party was supposed to be from 4-6pm. We got there at 3:45pm like we were supposed to and they didn't even know which table would be ours. They didn't have a dedicated hosting for us, but we had to share with other parties for a host. They didn't even have a table ready till nearly 5pm. I had ordered the food with our host around 4:15pm and we were not served any food till almost 5:40pm. We only got two pizzas at this time even though I'd ordered 4. Took another 15-20mins for the adult pizzas. They had to keep asking me what my son's name was because the hosts were switching. One of them had to nerve to tell me that the party would still run smoothly and that we'd still get out on time because she wanted to leave for home right after the party. I'm sorry, but I'm paying for two hours, so I'd like my two hours. The bathrooms weren't even use able. Even single stall was absolutely filthy. (I have pics of every single one if upper management would like to see the deplorable condition this place is in.) The party stage was littered with supplies and looked terrible. It was 6:30pm before they even asked my son to do the ticket blaster. He didn't get a cape like the other four parties because they ran out... so my son who was talking about being a super hero at this place all week got a 'medallion' instead. They never gave us any silverware for cake and we had to rummage through the boxes on the front stage for forks for the cake and salad bars. They never even brought the cups for the adults at the party and we all had to share with the kids. After all this I spoke to the manager several times and she refused to even discount the party because she was allowing us to stay as long as we wanted... like we wanted to be there was long as we were because of that service. The 'hostess' that wanted to get out on time so badly only gave me a $4 discount because that's all she could do and she couldn't find a manager. We paid $200 for some of the worst service I've ever had and I honestly don't even think that should have been paid. I'm so livid beyond belief. My son's birthday was absolutely ruined. The stress free night of doing his party at this establishment was anything but.
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