Chase Bank

Robert Melena JR

Couldn’t help us fix a simple situation. Made us go back and forth with no progress and did not keep in touch with us to resolve the situation unless we kept calling them. Had to make an appointment each time and wait one whole week just to go in for nothing and repeat. Really took almost 3 weeks to just open a checking account. Went to the one on Anaheim and Avalon in Wilmington and was helped right away.

Albert Jana

Chase bank employees here are the bomb. Lucy, Yolanda, and Ruben. They truly know how to take care of the customers. At the same time while there fixing the problems there teaching you too to not get in that problem. There very patience and calm. Good job guys. You all deserve raises.

Nat S.

I was just at this location today and had a great experience from the minute I walked in. I was greeted right away and asked if I needed any help. The man who greeted me helped me out with filling out a form. I waited less than five minutes to do what was needed. I then had to speak with a personal banker. This man helped me with two very important things and provided excellent customer service!! He gave my daughter candy, paper and crayons to color with so she was entertained during the whole process. He even gave her a small chase bank pig keychain!! Everyone I had an encounter with was very professional, caring, and went above and beyond to help both me and my daughter. This is my first time writing a review on Google. I just had the best experience and thought I would share.

Charlie Tripp

Came in to close an account. Only two people ahead of us to speak with a bank representative. They had two people helping within 10 mins we were down to 1 person even though we kept seeing at least 5 workers walk around. Finally 30 mins later the one that left came back and called us. So 45 mins later and nothing really resolved. Very unhappy and disappointed.