Marina Cove Apartments

Category: Apartment complex in Santa Clara, California

Address: 3480 Granada Ave, Santa Clara, CA 95051, USA

Phone: +14085981512

Opening hours

Sunday: Closed

Monday: 9AM–6PM

Tuesday: 9AM–6PM

Wednesday: 10AM–6PM

Thursday: 9AM–6PM

Friday: 9AM–6PM

Saturday: 9AM–6PM

Reviews

Puja Doshi

Jul 12, 2022

Pros: - Well connected location - lots of restaurants around - Safe area - Decent public transportation Cons: - No landscaping, tree trimming leading to pests and lack of sunlight inside apartment inspite of several followups and written request to management - Weights disappeared from the gym and no replacement or action plan from management

Vivek Purushothaman

Dec 22, 2021

We're new lease signers. During the tour we found the apartment to be good. Jose Alvarez is amazing. He was a pleasure to talk to, very polite, friendly and made us feel welcome. We applied for a property 2 hours after another person so our application showed an error (Request Essex to fix their website to never allow a 2nd application if the first application went through - it was painful when we thought we got it and lost it). We were really worried because we lost an apartment that we liked with a good deal. Jose understood our situation, our pain, empathized with us. He was very generous to show another property which was slightly higher with Plan A and Plan B options that he checked with corporate team to accommodate our requirements. The previous day when I went with some questions, Coryne was very accommodative in answering all of them. There was another Gentleman with more experience who patiently helped us with the answers. After discussing with Jose, we finally signed the lease and looking forward to moving in and having a good experience.

Alice Zong

Oct 7, 2021

I WISH WHOEVER CONSIDER MOVING IN PLEASE TAKE A LOOK AT OUR EXPERIENCE AND BE EXTRA CAREFUL, BECAUSE THEY ARE GOING TO CHARGE YOU A HUGE AMOUNT OF UNREASONABLE MONEY WHEN YOU MOVE OUT. We live in here for one year and when we moved out, the property manager WITHHELD ALL OF OUR DEPOSIT and sent us AN EXTRA CHARGE OF $1127 for the “carpet replacement” and “partial paint”. They set the due date ONLY 6 DAYs after we received the statement, very pushy and unthoughtful. We are great residents, we pay rent every-month and always in ahead of time. We paid for the $200 cleaning fee as the statement shows, and also paid for the utility bills for every-month. We kept the apartment in great condition and took 2 days to clean every room and corner before moving out, there’s no damage on the carpet at all and we took videos and pictures on our move out day as proof. On the Pre-Move out Inspection day, the maintaince guy came in and checked the rooms, he never mentioned that the carpet need to be replaced, he never took pictures and none of the parties has agreed or signed on the carpet issue. We were shocked to see the extra charge on the final statement, it seems very unreasonable to us. We reached back immediately and asked for proof images or receipts of the repair on the carpet and the partial paint. They did not respond for 2 days (we only have 6 days to deal with the issue) and came back to us with a “Move-Out Photos” PDF with one single image of a small spot of the stain, under the “carpet” category. We sent out a dispute letter saying we are not responsible for it as they DID NOT SHOW ANY PROOF OR EVIDENCE of the actual need of a replacement, and NO ACTUAL RECEIPT either. And the next day then they CHANGED THEIR WORD saying “The reason for the carpet replacement wasn't solely the stain but also the fact that the carpet had multiple areas with pet urine present”, again, NO IMAGE PROOF and NO ACTUAL RECEIPT of the replacement. We only believe the solid image proof showing in the PDF file they sent over before, it seems unfaithful that they changed their word and adding fake issues to our responsibility. Since the due date they gave us is so tight, and they wouldn't corporate to solve the issue, hey left us with no choice but talked with our lawyer and file a claim on the small claim court. I will keep updating as the process is going on.

Shankar Sreerangam

Jul 24, 2021

Marina Cove was a good choice and very secure. Friendly maintenance staff and very responsive. Leasing staff were good. if staying on second floor. it will be way cooler in winter and too hot in summer due to high ceiling. Move out experience: the only catch is that you would need to stay for at least 3 years, the move out charges will be lesser than moving out before 3 years. Better to get your house professionally cleaned before you move out which we did. Don't expect that your rent would reduce even though market price is lesser and the newer promotional discounts will be offered to new lease signers which is commonly observed across Bay area. Stayed for almost 4 years and never had any issue. Overall, the experience was great and healthy and the rent is inline across bay area standards.

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Questions & Answers

What kind of apartment tours are currently available?

Marina Cove Apartments | Sep 1, 2021
Marina Cove Apartments | Sep 1, 2021

We offer a variety of virtual and contactless tour options so you can find your new home at your own pace and on your own schedule. 360-degree online tours can be found by clicking the “Floor Plans & Pricing” tab on our website. You can make an appointment for a virtual tour on Zoom, FaceTime or Google Meet, or book a self-guided tour to see the apartment in person.

What documents will I need to get the leasing process started?

Marina Cove Apartments | Sep 1, 2021
Marina Cove Apartments | Sep 1, 2021

To start the leasing process and ensure your application is complete, you may be required to present (1) A valid driver's license or government-issued ID for each applicant (2) Proof of income document such as a current bank statement, W-2 form, or pay stubs (3) Payment for application and administrative fees, as well as applicable security deposit fees to secure your apartment. Additional information can be found on the Leasing Info page our website.

Do I need to have renters insurance to secure my new apartment?

Marina Cove Apartments | Sep 1, 2021
Marina Cove Apartments | Sep 1, 2021

Yes. Proof of renters insurance must be provided to your leasing agent prior to your move-in date. For specific information, including required coverage amounts for your community, contact a leasing agent.

How old do I have to be to rent an apartment?

Marina Cove Apartments | Sep 1, 2021
Marina Cove Apartments | Sep 1, 2021

You must be at least 18 years of age to rent an apartment. Any occupants over the age of 18 are required to be pre-screened and added to the lease agreement, regardless of whether they will be paying rent.

Do you have any pet policies I need to be aware of?

Marina Cove Apartments | Sep 1, 2021
Marina Cove Apartments | Sep 1, 2021

The Leasing Info page on our website provides details on our pet policies, including the number of pets allowed, pet security deposits, restricted breeds, and any additional monthly fees.

What is the 30-Day Satisfaction Guarantee program?

Marina Cove Apartments | Sep 1, 2021
Marina Cove Apartments | Sep 1, 2021

If you’re not 100% satisfied with your new home, we’ll help you transfer to a comparable home within the same community, or you can choose to break your lease penalty-free within the first 30 days of move-in. Some restrictions may apply.

Do you offer rent-controlled apartments?

Marina Cove Apartments | Sep 1, 2021
Marina Cove Apartments | Sep 1, 2021

Select Essex communities offer homes that may be considered rent controlled. Availability and leasing terms are subject to change at any time. Essex also offers below-market rent (“BMR”) programs at select communities. While this is not a rental assistance program, BMR units may be available to residents who qualify based on their annual household income and the number of individuals living in their household. To determine if the community you are interested in offers BMR options, please contact the leasing office for more information.

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