Address: 5769 E Santa Ana Canyon Rd E, Anaheim, CA 92807, USA
Phone: +17146372300
Sunday: 10AM–6PM
Monday: 9AM–3PM
Tuesday: 9AM–9PM
Wednesday: 9AM–9PM
Thursday: 9AM–9PM
Friday: 10AM–10PM
Saturday: 10AM–6PM
Angelking King
Didn't get what I asked for. At the end of massage I was told I should have asked what I wanted when setting up appointment. I did and also was told that I would get deep tissue massage so I waited I asked can you do it harder and nothing I felt bad the staff all made me feel less than nothing I didn't argue even dough it was $300 + how is it ok for them to still say you have to pay after not been satisfied. For bad customer service I will Not return to this place at all.even the one I charge their didn't care for what I as customer was telling her that I didn't get the massage I wanted she was too busy asking about the tip extra money for them I wished you don't have to pay for that really poor service. DON'T GET MASSAGE HERE IT'S NOT WORTH IT.
klb
They neglect to tell you about 50% charge for same day cancelation. I understand the appointment needs to get filled but really, a 50%? They are charging half and not providing a service. Ridiculous. If it was 15 or 20% I wouldn't complain.
Daniel Benvegnu
Scammers. Simple as that. Never sign up for a monthly membership with these guys! My one year membership ended 3 months ago and I’ve called over 15 times since then to cancel but no one can ever seem to help me. Every month they tell me that my membership has been cancelled but I’ll find a charge on my card regardless every first of the month. I’m so tired of the poor customer service and empty promises. Horrible experience and a huge waste of time and money. DONT MAKE THE SAME MISTAKE THAT I MADE! Stay away!
SFH Properties
CUSTOMER WARNING: DO NOT SIGN UP FOR MEMBERSHIP WITH MASSAGE ENVY! They withdraw non-authorized payments from your visa/bank account and there is no provision to allow customer to stop payments. They do not respond to email or phone calls when disputing these non-authorized withdraws. Save yourself the money and just opt to pay as you go for spa services - never sign up for membership.
Thanks! Your review is awaiting moderation.
Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)
Non-Member Pricing, Accruals, and Member Additional pricing can be viewed on the location website page under the store hours. Please call the franchised location to confirm or clarify specific price details.
Yes, this Massage Envy franchised location offers facials. However, not all Massage Envy franchised location provide facials and we recommend you view the franchised location webpage or call to confirm.
Yes, facials and massage can be purchased together. Pricing can be viewed on the franchised location web page. Please call the location to confirm or clarify specific price and service details.
Yes, Massage Envy memberships include massages, facials, and total body stretch sessions.
Facials are fully customized for each member or guest. Facial sessions consist of a skin analysis, deep cleanse, extractions, treatment and finishing products.
Adolescents can receive a massage starting at 8 years old and facials at 12 years old. Franchised locations require a Minor Consent form signed by a parent or guardian. Minors may be required to be accompanied by a parent/guardian. Please contact your franchised location for further information regarding consents that may be needed.
Yes. The fees for facials and massage services of the same time length are the same. There is an additional charge for advanced skin care services like Microderm Infusion and Chemical Peels.
You can choose to cancel your membership after your initial contract term expires. You will need to contact your franchised location.
Memberships are not required to receive a session at Massage Envy. Book your massage, facial or stretch session today!
Its recommended that you wait until symptoms of severe nausea/vomiting and/or discomfort subside before scheduling a prenatal appointment. Please contact the franchised location for any questions regarding your pre-natal massage.
Yes, franchised locations do offer pre-natal massages.
Yes, franchised locations do take walk-ins if appointments are available. However, it is recommended that you schedule appointment online or call the franchised location.
Every massage is customized to meet the needs of members or guests. Everyone’s body and needs are unique. Massage therapists customize each massage to address the areas that need attention.
Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)
Yes, most Massage Envy franchised locations do offer couple’s massages. Please call the franchised location to book an appointment and to confirm availability
Yes, most Massage Envy franchised locations offer couple’s rooms. Please call the franchised location to confirm availability.
No, Showers are not available at Massage Envy franchised locations.
Your service provider will instruct you to undress to your individual comfort level. To learn more on what to expect please visit Massage Envy's What To Expect pages on the website.
Gift cards for facials and massages can be purchase in at the franchised location or online. For service prices or to learn more please visit the Massage Envy website.
The cost of membership can vary by franchised location and are valid for all Massage Envy locations. Memberships include 1- 60 minute massage a month, or 60 minute facial, or 60 minute stretch session a month . Afterwards you can receive any additional services at the membership rate. Please view the franchised location webpage for rates or call and staff can answer your questions.
The cost depends on the service. We encourage guest to view the franchised location website page to view pricing specifics. If you have any questions, please call the franchised location so they can help clarify your needs.
I wouldn't buy her one there. Just my opinion...
Thanks! Your answer is awaiting moderation.
Thanks! Your question is awaiting moderation.