Raising Cane's Chicken Fingers

brinley richardson

i came here last friday and it was a terrible experience. i’ve never had a problem with this canes before but this time was bad. first off, i ordered a box combo and a 3 piece tenders. i was charged for a box combo and a caniac combo. i told the people at the window and they said they would refund me. it’s been a week and i still have not gotten the refund. on top of that, they forgot my extra sauce and bread that i paid for. very disappointing.

Jeff Vaughan

The chicken was moist and flavorful. The drive through employee didn't get my order right, but I was otherwise satisfied with the experience.

Dani Drissi

I came through the drive thru around 7:30-7:40 this evening, 3/23/22. The girl taking the order started off excited but she quickly changed her attitude during taking my order. She was rude and her tonality changed after she insisted I tell her what I wanted to drink with my Box Combo before I even finished making alterations to my combo to be sure I didn’t forget what my daughter asked for. I get these are teenagers most likely working here but they should definitely be taught customer service on a basic level, at the very least. Service makes all the difference in customers coming back on a consistent basis which is why Chick-fil-A has my vote and many others over raising canes. Purely service and always great attitudes there. Raising Cane’s… please offer better service training to your employees.

C. Rob

Canes is usually good but wow.. I ordered a sandwich combo.. not only did I order an extra canes sauce on the side that they forgot to give me. They apparently forgot to put canes sauce on the sandwich itself too. Now I’m stuck eating the driest chicken sandwich I’ve ever eaten in my life. You guys need to get it together.