Sun City Civic Association

George Pimentel

I went to register as a new owner in the 55 & over community. But I hate when my Driver license showing my old face and new address. They still asking me for a bill with my name and address. Like this is a TOP SECRET MILITARY BASE.

Mike

Although I've been a member of community for a year and a 1/2 now and I purchase my own I just recently got my ID membership membership to access does all the wonderful things that this community have to offer the ladies in the office at the front desk was fantastic fantastic friendly courteous issue professionalism. Although I'm 55 years old I'm looking forward to being in this community forever.

Marlene Booth

I've been here 7 years and just to get the pool key is a real chore, and than they needed something else after I though I had eveything. My sister is out of town till July 7th so no fun!!

Lydia Carter

I never before been so humiliated, push down , stressed out .I went to office to settle my HOA and I was treated by a hostile , unfriendly female. According to her she did not have any knowledge about my HOA. Gave a # to call and slammed the door on my face. I called the previous # in which I had talked to Maria on Wednesday March 2 2022. Another lady answer the phone and proceeded to tell me that I was $1459.00 behind I went on to tell her that on Wednesday afternoon when I talked to Maria and I explained the situation ,she was very sympathetic, and told me she was going to talk to the person in charge, so we can come to a resolution. Same afternoon within 20 minutes she called me back and proceeded to tell me that extra charges had been taken off, in the amount of 1,200.00. And how do you think those charges came about, let me tell you. I got this information from the lady that answered the phone at the main office on Sun City st. She went on to said that on October 2021 they added 200 dollars for penalty. On November 2021 they added 400 dollars penalty again.and to top it up in December 2021 they added another 600 dollars penalty. I asked why I was not told this about this, they claim that they had a stack of returned letters from me on file (they may disappear mysteriously) sent to my old address in Fallbrook an apartment not own by them, or me for that fact. So I'm stopping now, my head is going around in circles. I lost my son Lucas 33 years old last year to covid, my youngest sister also from covid, I m a twice cancer survivor, Stent carrier, also battle covid last November. So I am going to fight this .