Petco

K Nguyen

This Petco location (Warner and Springdale in Huntington Beach) has bad management, there was not enough help for the store, I waited a long time for someone to help me find a duo leash coupler and had to leave because I had my 2 dogs in the car and could not take them Inside until I buy this leash coupler. I checked on my dogs and came back. I asked the woman at the register and she didn’t even know what a duo leash coupler was! She paged for help and no one showed up for 20 minutes. Finally a small white guy strolled by, I was about to ask him where to find what I was looking for and he made rude remarks and indicated that this was HIS store! I don’t think so buddy. Keep it up and you won’t even have a job as the price here is a lot more expensive than Chewy and Petsmart, plus lousy customers service, that’s why this particular store got low ratings. I’m going to shop at your competition!

Vincent Ju

Petco is always nice. They seemed to have more diverse inventory this last time I visited. Reptile supplies and the fish area looked stocked. I would like to recommend putting the gift cards in the front next to check out rather than hidden behind some displays a few aisles over. This way I won't have to give up my place in line, to pay, because I had to get a gift card.

amy c

Not my go to pet store but we needed an aquarium asap for our resuced pet turtle. Looks like they have re-modeled inside and it's a much better set of from the last time I was in there, which was a few years ago now. They had loads of tanks in stock so I was super pleased and so is Lola

Cognition Designs

I must say that Petco has cleaned up their store quite a bit. Service is friendly and the wonderful young man that helped me with the fish was very knowledgeable👍 I only wish I could remember his name as he truly provided me with excellent customer service🙋 That's him in the photo with the red shirt..look for him..he's awesome! I was actually in for some food for my turtle (pictured) of 21 years👋🐢 which I did get..however seeing as the fish tanks was so clean and healthy..I enquired about getting some of those too. On the day I was in the fish all looked healthy and the guy that helped me took great care of them and none were sick as they had been before. Over all I pick Petco over the competitor ( I won't mention). Petco have earned my business and I'm really liking the new changes made. Keep up the good work.👍