Perkins Restaurant & Bakery

Jago

I have been to this Perkins twice, both times at supper time around 6pm-7pm or so. Both times this restaurant has failed to impress. The hostess needs to be trained properly. Will just walk past you while you're waiting for a seat. Then after 10 minutes or so asks how many and then doesn't say anything else. You are to assume to follow to a booth. ok I guess. Then the waitress comes over who also needs training. Asks for drinks and goes gets them. Better ration this first drink because they won't be by to do refills on their own accord! Then orders your food. Once they bring your food over to you that's it! No more contact. Could be an hour or more before you stop her yourself and ask for things. I even tried to give a hint by stacking all of the dirty dishes up and leaving on the edge of the table and still no one came over to us! They don't ask for desert either. Good thing unless you have another hour or more to waste. One side note, the food is good here. It is cooked thoroughly and is well done. The main thing here is training and lots of it! Their customer service skills is horrendous and has been for quite sometime. Blame the managers at this place for this, and not the teenagers that are here part time! Do better or lose business!

cheryl bass

Severe weather, so many weary travelers were here along with us. Even though they were short staffed, the manager and his 2 waitresses handled everything and everyone with perfection. They were warm and personable and the cook did an awesome job of keeping good food coming out the doors. The atmosphere was hospitable and friendly. We appreciated their kindnesses.

T shan

Im giving this a 5 star review because of one employee I saw working, that wasn't our waitress. She was a woman with long black hair and tattoos, and she was so warm and friendly. Not to mention she did the most thorough cleaning I've seen in a restaurant. I saw her wipe down entire eating areas, including walls, baseboards, and everything in between. Give this gal a raise, her attention to detail was amazing. It was so refreshing to see someone take pride in her work!

Marcus Mack

Ordered california eggs Benedict with fruit as the side. Also the meat lovers skillet with a side of toast. Shortly before the food came out, the waitress came and told us they were out of avocado. So the order was switched to regular eggs Benedict. The food came out with no ham on the eggs Benedict and no fruit. They told us suddenly they were out of fruit and they would go cook the ham and they forgot to cook the toast. Well we switched from the fruit to a muffin. The toast finally came out, the ham never came and the muffin was burnt. The only saving grace was the waitress was fairly prompt