Wind River Hotel & Casino

Jeff Fuller

I had hoped the service improved after the Tribe took over management of the casino. Sadly, this isn't the case. They have drastically scaled back the restaurant options and some dining choices have erratic hours. They still serve excellent Indian Tacos which is the only reason I gave two stars instead of one.

Holly Wendel

I have stayed at the Hotel a number of times and enjoyed playing in the Casino countless times over the last 10 year's. The Restaurants are all very good. Ceenoku (Snack Bar) has a lot of different options for a quick bite and they have special's like stew n frybread. I really like the Philly Cheese and their Indian Taco's. Red Willow has a fabulous alfredo you can add a chicken or fish to. The menu is small but everything they make is quite delicious. This is more high end dinner foods like steak and lobster. For the price you won't be disappointed on the flavor's or portions. The Sports Book restaurant has regular fare for those who like hamburgers, chicken strips n pizza. I had the bacon blue burger and could only eat half. You get a great bang for your buck. The Hotel rooms are clean and quite comfortable. Pretty sound proof so you won't hear a lot of outside noise. Laundry is on 1st floor, 4 washers n dryers. $2 a wash, $.25 to dry. Water pressure in showers isn't the best and some fixtures like tubs are showing some age. But all in all the rooms are up to date and quite nice with AC that works well. The lobby coffee machine and ice (ice machines on each floor work) are not tended to regularly and this last time was down all together. No breakfast or coupon's for breakfast are given as an perk. They do have some free play, $ off Red Willow (the priciest restaurant), and a 10% discount at the Gift Shop for those staying in Hotel. Gift Shop has a small selection of Native made items and other regular souvenir type stuff. They also sell tobacco products. Customer service is an issue. Employee's seem rather unwelcoming and bothered by customer's. No greeting or offer of assistance. The Casino as a whole can be fun but.. some issues are, Customer service could be quite a bit better. General mood and atmosphere is apathetic and employee's are regularly seen not attending duties but visiting with fellow employee's or customer's. Over the course of 2 days I was offered a beverage only once. Cleanliness could be improved, no longer see machine's being disinfected. Broken machines are a real issue, broken buttons etc. panhandling is a problem, was asked for $ 3x one evening. I do enjoy coming here to stay and gamble. The food is quite good and we always have a decent time.

Laura Cox

Did not like this place. Had to walk through ppl smoking to get in the door. The mask that are mandatory were being played with by someone. She literally touched every one of them & not on the edge like normal. It smelled like mildew musty mixed with cigarette smoke. I don’t recommend this place. It’s really just creepy gross. (No pictures because you’re not allowed to take any)

C E

The hotel has a casino (as the name describes). But I went there to see the American Indians' room. The front desk service was BAD and the room never opened. It says it's open from 9am-1pm and from 2pm-5pm well I waited for about an hour from 11:30am to 12:30 and finally left.