Address: 652 E Janss Rd, Thousand Oaks, CA 91360, USA
Phone: +18054972000
Sunday: 11AM–9PM
Monday: 11AM–9PM
Tuesday: 11AM–9PM
Wednesday: 11AM–9PM
Thursday: 11AM–9PM
Friday: 11AM–9PM
Saturday: 11AM–9PM
David Daddy2Two (Dr. Matero)
Fair Ice Cream previously, Bland Food, Terrible service.-- Went here for dinner with my two girls and ordered A sandwich that said it came on toasted French bread. I was surprised to notice that it was on the exact same bread as my kids grilled cheese sandwich; I asked a server about it. The server did not come back and eventually i was told had gone on a break. Eventually and unfortunately I came in contact with "Zach the manager " Who told me that my sandwich was in fact French bread. I asked him if it then was possible to get a kids grilled cheese sandwich NOT on French bread. Zach became quite flustered at this. This was my first time eating food here and I was disappointed no it's just because of the possibly bad labeling but bc was cold and bland. So I was going to order ice cream for two little kids (standing right behind me giggling) At this point Zach tells me that they will "not serve us ice cream". I initially assumed that they were going to comp us our ice cream but to my disbelief "Zach the manager" (or "Mad Zach" as my kids called him when we left without our ice cream) seriously told us that they would not serve us ice cream because I was "harassing the staff". 😆 Me and my kids. I had only interacted with other staff to ask for an additional plate, which I had to go back and ask for later has the promised play to never arrived -- I made no comment of that. Perhaps Zach's game was so thrown off by me pointing out that the same bread was on the kids grilled cheese sandwich as on my "toasted French bread " that he believed that I was harassing staff (this with my giggling kids next to me)! Wow. It takes a manager with a lot of cajones to tell her dad and two little girls that they will not be served ice cream. He seemed quite confident that his owner, Scott, would stand behind him. I live close by, will not go back. We went to good old Baskin-Robbins and had amazing ice cream! Two stars instead of one because the staff was dressed appropriately.
Angie Neuberger
We've been a few times for ice cream which is always fantastic but yesterday we tried dinner too and I was pleasantly surprised. Good, quality ingredients done well. My son had a bacon burger and said it was delicious but he wished it was a bit bigger. I had the turkey club and it was fantastic. The bread was especially good. We will be back again soon!
Hamala Makala
Have only tried this place once and it is already one of my favorite ice cream spots in California. Tried a slice of the mud pie as well as a scoop of the melon sorbet (non dairy). Best mud pie I’ve ever had and the creamy texture of the nondairy melon is unbeatable. Highly recommend.
Jordan Lee
Good value for the double scoop menu item to actual double scoop received. Pic does not do it justice to how much was given. Definitely a lot more than expected. Flavors were lavender blueberry and roast coffee. Subtle blueberry taste at the end. Strong coffee flavor.
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Masks are required, social distancing is enforced, you can also call ahead and/or order online. Like this place.
We do have vegan sorbets. Usually 4-5 flavors at any given time! Thanks for the question.
No rolled ice cream but they have very unique and super tasty flavors
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