Chatmeter

Category: Internet marketing service in San Diego, California

Address: 225 Broadway Suite 2200, San Diego, CA 92101, USA

Phone: +16197956262

Opening hours

Sunday: Closed

Monday: 8AM–6PM

Tuesday: 8AM–6PM

Wednesday: 8AM–6PM

Thursday: 8AM–6PM

Friday: 8AM–6PM

Saturday: Closed

Reviews

Ken Adams

Oct 25, 2021

This company is a joke! Promises they don't deliver on, issues with their platform that have not been resolved and customer service was unresponsive to resolving data inaccuracies. Way over priced compared others. Don't waste your time, there are plenty of others out there with reputation management that are way better. See the other 1-star reviews and you'll realize this company is terrible.

Richard N

Jan 9, 2021

Cold-called me and won't stop trying, nor will they take no for an answer. Very aggressive unsolicited sales tactics. Way to ruin a relationship before you've even established one.

Cassandra Swayzer-Bradleigh

Nov 15, 2018

" Jake was my sales person and he did a great job with me. He was patient when I didn't quite understand a few things. Then I changed my mind a couple but no worries, he hung in there. The installation team was courteous and efficient, and they cleaned up afterwards. So to Jack, Tanner and Jackie thanks for your professionalism. The office staff also gave me great help in answering my questions as well. I want to say thanks to Drew as well. Carpet Mart is the only place that I will ever look for Flooring. This store is at Shelbyville Road and Hurstburne in Louisville, Ky, San Diego. Mrs. Bradleigh "

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Questions & Answers

What kind of reporting do you offer?

Alicia Buckner | Aug 31, 2020
Chatmeter | Aug 31, 2020

Chatmeter offers extensive reporting across reviews, listings, social, and rankings. The reports deliver actionable insight that empower businesses to make confident marketing decisions based on accurate data.

Can you help me rank for Voice Search?

Chatmeter | Sep 1, 2019
Chatmeter | Sep 1, 2019

Chatmeter is nationally recognized as one of the leaders in local voice search, coining the phrase Voice Engine Optimization. We have conducted multiple research reports to understand consumers behavior with voice search and voice assistants such as Siri, Alexa, Google Home, and Cortana. We’ve found that consumers are using unbranded keywords when conducted voice searches. Chatmeter is helping businesses rank for voice search by addressing key strategies that have the biggest and quickest impact on rankings: listings accuracy and optimization, review responding, and local optimized pages. Lastly, our Yelp Knowledge partnership will help ensure all of your listings are published in every voice assistant platform.

What is local SEO?

Chatmeter | Sep 1, 2019
Chatmeter | Sep 1, 2019

Local SEO is the same as traditional SEO except Local is used to improve rankings in local searches and on mapping applications such as Google Maps. This is much more important than traditional SEO where consumers are typically in the researching stage. In local search, buyers have intent to make a purchase.

How can I find out where my business is ranking in searches?

Chatmeter | Sep 1, 2019
Chatmeter | Sep 1, 2019

We have a great instant audit tool that can show you where your business is ranking online for up to 5 locations. You can also get insight into the strength of your review and listing management strategy. Give it a try at Chatmeter.com

How can I subscribe to the Chatmeter newsletter?

Chatmeter | Sep 1, 2019
Chatmeter | Sep 1, 2019

Chatmeter’s weekly newsletter contains industry updates, best practices and how-to guides, webinars, and so much more. You can subscribe by filling out your email at www.chatmeter.com/blog

How often do you host webinars?

Chatmeter | Sep 1, 2019
Chatmeter | Sep 1, 2019

Chatmeter has weekly webinars every Thursday at 11 am PST. To register for an upcoming webinar visit www.chatmeter.com/learn/events/webinars

Can you help me manage my reviews?

Chatmeter | Sep 1, 2019
Chatmeter | Sep 1, 2019

Yes, our platform is designed to help enterprise brands or agencies monitor, filter, analyze, and respond to reviews at all their business locations.

Does Chatmeter have a survey tool?

Chatmeter | Sep 1, 2019
Chatmeter | Sep 1, 2019

Yes, Chatmeter’s customer feedback survey tool allows businesses to survey their customers and gain insights into the customer experiences at every location.

What is your newest product?

Chatmeter | Sep 1, 2019
Chatmeter | Sep 1, 2019

We have just launched a completely revamped Social Suite with support for Google Q&A. If you’d like to see a demo, please go to www.chatmeter.com/schedule

Where are you located?

Chatmeter | Sep 1, 2019
Chatmeter | Sep 1, 2019

Chatmeter is located at 225 Broadway Circle, Suite #1700. Our building is next to Horton Plaza and is often referred to as the old NBC Building.

How much does Chatmeter cost?

Chatmeter | Sep 1, 2019
Chatmeter | Sep 1, 2019

Pricing varies across all customers and depends on which products or services you’d like for your business. Feel free to contact us to learn more.

What are your customer support hours?

Chatmeter | Sep 1, 2019
Chatmeter | Sep 1, 2019

You can reach us Monday - Friday from 9am - 5pm PST.

How long have you been in business?

Molly Prentzel | Sep 1, 2018
Chatmeter | Sep 1, 2018

We started way back in 2009. That's decades in tech years!

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