Jack in the Box

Social Hacks

To be honest actually wanted to eat chik Fila, but since I had the coupon for your chicken sandwich, which was a good deal. I decided to just go to you guys. I went through the drive through and while receiving my items I sincerely asked about my tacos I had ordered because I didn't see them in the bag. The manager (Zuma or Zuima? A name that starts with a Z) says, "relax they are coming." In a very condescending manner. Shocked by the response and caught off guard, I replied, "It was just a question. I can't ask questions?" She replies with a simple. "Sure." A very careless and nonchalant response. Now I'm really upset. But I just stay quiet wait for the rest of my order and ask for honey Mustard, so I that I immulate the taste of chik Fila. She gives me two. I ask for another. She responds in the most careless and vengeful way, "it's 25 cent each one now, how many do you want?" I can sense her satisfaction as she is now making me pay for the sauces that she knows I want. I reply with "that's OK, I'll just write your name to the corporate office." In which she responds with, "Go ahead." As if to tell me that nothing will happen and that you are wasting your time. I want to know. Why did I have to experience that kind of attitude while I pay for YOUR food and services?  Why do I have to have an embarrassing moment in front of my family and have to pay for that moment? Why are your employees so bold and unashamed of the way they treat their customers in a service business? By the way this is the second complaint I have had at that same store within 1 month. I already put a complaint into your jack listens survey,, BUT APPARENTLY JACK DOESNT LISTEN. And I even have the apology message on my phone. I'm sorry to keep comparing your company to chik Fila. But I know for a fact I wouldn't have received that kind of treatment there. Also if your manager is that blatantly rude, isn't it a certainty that the workers under her lead would see that it's ok to act the same? I'm sorry, but I will probably not go to jack in the box for a very long time. I know I'm just one customer. But I just hope that something can be done.

David Shirley

I had never been to a Jack in the Box before so I thought I'd give one go. I ordered the most popular hamburger being the ultimate cheeseburger. The food was surprisingly good. The service was quick attentive and friendly. The facilities were clean and presentable.

Ricardo Camarena

Food was ok, it's Jack's. My burger was missing its bacon, sad. Restrooms gross

Rea Jeon

I always go there for quick meal. I like the place since it is close to my home. Food quality is not bad. Last time, I went there around mid-night. There was a long queue but I could still wait. The food is always quick so I didn't wait for long time. But the thing is, when I was waiting for the meal, homeless person knocked my car window and asked for money. He was even offered me a drug for getting some money and did not want to leave even I told him "I don't have cash" more than 10 times. I felt so unsafe. As a women, it is not a good idea going there alone at late night.