El Pollo Loco

Maria Day

Been to this location in the past, before the Pandemic, that visit was good. Today I asked for strictly Pico De Gallo salsa don't like any other but I was informed by the cashier that rang me up that they didn't have it when I saw her grabbing only House Salsa. She said that it was because they didn't have cilantro, yet one of my orders included Cilantro dressing. Another employee said she hasn't seen Pico De Gallo since she started. I went to the Pollo Loco in Riverside last week and they didn't have Pico either. I asked for Chiles Serranos which they did have as well as onions to my understanding the only condiment that would be missing would be cilantro aside from the fact that they also add oil to it. Because I know guacamole salsa is made with the same oil ((just not to my liking)) your chicken just doesn't taste the same without what I would like... it's a shame that the salsa bar is more then likely never coming back to let us know if to order or not because of what we looked forward to that isn't available.

Anthony Whitson

Very disappointed. Ordered Baja shrimp tostada no sour cream, no Pico de Gallo as pi advertised. Just thrown together, barely any rice or beans just a few shrimp and lettuce.

Life W Good n Plenty

It's the worse El Pollo Loco I've ever been to! I live in Moreno Valley and it's close to my house and whenever I go it's a long line so I'm thinking the food would be fresh and hot. Nope the chicken is always dry, cold and burnt! This time I got a chicken bowl and same thing disgusting!!! I even try to fix it up and make it taste better but it was still bad. And the churro are greasy and not really churros I will not be going back anymore!!! I wish I can give them no stars

Clare Castleberry

We ordered three 16 mixed pieces meals online for pickup. The chicken breast was very dry. The order was incomplete.. salsas and cilantro dressing was missing. We had three salads and no dressing. Our order was over $120 and we expected better quality food and service. When I called the location to double check my order, I had to call more than 4 times before someone picked up