A Plus Urgent Care

cassandra murphy

I was checked in, seen, and diagnosed in just a half hour. The staff was kind, professional, and informative. I strongly recommend this urgent care to anyone, particularly those in a hurry, or who feel anxious in a medical setting.

Carmen Thompson-Gibson

I don't know how it is possible this clinic has some bad reviews. It is in a good location. It's easily accessible. It's clean. The staff from beginning to end is professional and kind. I was seen within 15 minutes of turning in my paperwork. I had no wait in the back as a nurse immediately got my vitals, followed by a p.a. that was followed by another p.a. And i was treated and out the door in a little over an hour from arriving to leaving.

Maria Fuertes

A+ Urgent Care saw me right away on Mother's Day and the PA was very thorough. I appreciate that everyone took the time to listen. The staff here are very caring and empathetic. I would highly recommend A+ Urgent Care in Lake Elsinore and I'm giving them 5 stars. The people who posted negative reviews need to know there will always be wait times at any urgent care or emergency. The staff is doing everything they can to help people.

NK Offroad

If I could give this place 0 stars I would. DO NOT COME HERE! It will be the worst experience and you will get no help. You will also be overcharged, no one will be up front with you with the fees. The nurses are beyond rude and completely don't care about the patients. They speak to patients as though they are doing them a huge favor and with a very condescending and rude tone from the moment you enter the office then they sit and talk between each other and completely ignore everyone around them. My husband was getting his ear irrigated (even though it was not a necessary procedure but they didn't give him any options to deny, it did nothing to help my husband) and the nurse came in and told him to sit up while with peroxide in his ear. My husband said that the liquid will go all over his clothes and the nurse said "Yeah but I need the liquid out." So we had to ask her to get a container or napkins that the liquid could get into so it wouldn't get all over his clothes since he had to go back to work. She made a very nasty face got a container and dropped it into my husband's hands. After that she was so pissed and she wanted to indicate that she was pissed with us, as she was getting tools to finish the procedure she would throw them down on the counter loudly. We felt so uncomfortable. Then the next day they call us and tell us we owe them money for the procedure. While we were there no one mentioned that the unnecessary procedure will be extra. We had two super rude nurses alternate doing the procedure; one started by putting the peroxide in and another came in to irrigate. We had the physician come in and no one mentioned that there will be extra cost. We were leaving the office and picked a specialist list from the front desk and no one there said "hey you need to pay anything else". We got a very rude call saying that if we don't pay immediately it will be sent to their billing department who will start collections. I was trying to talk and reason with her and find out why no one told us this information at any point before starting the procedure, during or after the appointment and she was unable to be a human being who understand why would we so surprised by this and upset.