Jack in the Box

Jason R

Horrible experience today . Messed up my order once again yet this time MARIA the manager gave me a hard time at the window claiming I didn’t just come thru and order . Even proceeded for me to open each sandwich and show the filling . Then still gave me a hard time and made me wait in the parking lot while she filled multiple orders . Then would not give me a refund . Literally wasted more money in gas driving there and back and waiting than my food cost . Never going back . People are not good with customers nor quality control . Should be a major disappointment to jack in the box franchises .

Kelly Hartman-Fried

Horrible customer service from the manager and crew. They would not take responsibility for their own mishaps. Rolls eyes and have nasty attitudes. It's like they don't believe you when they mess up the order.They don't give you a receipt , they don't even remember your order, but yet they argue about what you ordered. They misunderstand you and then they blame it on you. They won't reclarify at Drive through. They won't even give you a receipt. When you pay for something they charge you the wrong amount. Horrible. The manager put her finger in my face in the middle of explaining what was going on to take a drive-through order. You never do that . Then three different people came up to me asking me what I ordered multiple times . One lady was nice enough to call back the order to get it replaced but the manager told them to stop and they only gave me back my soggy hash browns on my old sandwich. positive side about it is they charged me only $20 for what was supposed to be a $26 order in the first place. I can't imagine their food cost. Being in the food service for 15 years and running my own restaurants, I can say they won't make their quota this month and food and labor. Every order they're handing out free food. If they're going to mess up this bad at least improve your customer service. So if you're going to mess our s*** up you do it with a smile on your face. Messing up orders left and right. No wonder why a manager can't stay at this location. They hire really bad managers.

Lei Loni Figueroa

We really like this Jack In the Box. They do a good job making fresh food. Nothing tastes like it was sitting out. The Coke machine does need more syrup as the drinks tasted watery. But the food was great.

Topher Ellis

Stopped in here for a quick burger while driving up hwy 15. The service was quick and the burger is pretty good. I'm actually very surprised with Jack in the box burgers. they are juicy but not greasy and definitely not messy. Especially when I'm driving the presentation of the burger and wrapping is the best out there.. I don't have to fold the wrapper so I don't mess up my car... they do it for you.. just see the picture.. its quite impressive. The value is also there... didn't get anything else.. but the burger is a good way to go when driving.