Golden 1 Credit Union

H0NEYM!LK Zeplynn

Worse Bank EVER always coming up with NEW random charges. Won’t let me into my own account and the rude staff this place is a joke and total trash! Charge for me to pull money out of my savings and charged me for a money order when I’m already a member. The lady was rude! I’m closing my account asap. I would have today but the lady refused to help with my account information after I’ve been in here several times. Let’s not forget they are never open when they say as well. I hate this bank location and the staff this isn’t the first time they’ve been rude.

Tiffany Ashley Norwood

Needs to update online hours please! Closed on Saturday and Sunday!

Chester Carrillo

It is very annoying when CS does not acknowledge customers. Then the call you "come over here" ATM machine is sucks to use.

Andrea Chang

I had a thorny issue I couldn't solve online (creating an account for a minor and linking it to my regular account etc. etc.), so I went into the downtown SJ location. The woman who assisted me (Jackie) was extremely professional, knowledgeable, and helpful. She explained everything she was doing and solved my problem. She then asked me where I had parked and validated my parking (which was good, bc I had totally forgotten about the parking validation). I couldn't have asked for better assistance.