Blake's Lotaburger

Lea P

It took them awhile to greet me and take my order. I stood there watching an older lady in the kitchen frying 🍟 and eating them. Five minutes later another older lady decided to acknowledge my existence. I ordered a cherry shake which was melted and didn't fill the cup. The 🍟 lady only gave me half a bag of medium fries. She must have ate all mine. But then I had to wait for my order for at least 10 minutes because the lady who took orders was stocking the soda fountain area. When I told her about that lady eating fries while working should be against the law and she said Oh let us just get over ourselves. People are so nasty, unaffordable and hateful in such a nice way.

Rueben B.

Food is good, sure. When you finally get it!!! This has to be the slowest service of all the Blake's I've ever been to. Just keep stacking up the cars though. Smh. Plus. Why is the wait so long to take home cold food. I thought I was going to have fresh cooked food for as long as it took. Burger and fries were not even warm. And instead of taking out the food as it comes off the griddle, 4 of us all got our food at the same time. Including the people who were 2 cars BEHIND me!!!???!!! Which obviously means my food was ready well before. They Just made it more convenient for them to service 4 cars at a time. Not good. Not good customer service either.

Nate Padilla

The order did take 40 minutes to complete, but after eating I have to say it was great. Some Blake's seem to use old ingredients, but these burritos tasted great and were well arranged. The employees seemed to be a bit standoff-ish, but to be fair they were very busy. I still think 40 minutes for 4 burritos is a bit high.

Angry Soup

Ordered three combos online and all three fries weren't completely full, one of them pitifully 1/3 (at best) full, and everything was cold even though I arrived a couple minutes before when it was supposed to be ready. I usually love Lotaburger (been eating it ever since I can remember as a New Mexican) but this makes me reconsider. Called the store and was out on indefinite hold for five minutes and decided to hang up. VERY disappointed. Time to find a new location 🤷