Hera Tong Gutierrez - State Farm Insurance Agency - Union City

Category: Insurance agency in Union City, California

Address: 32145 Alvarado-Niles Rd # 205, Union City, CA 94587, USA

Phone: +15109720968

Opening hours

Sunday: Closed

Monday: 9AM–5:30PM

Tuesday: 9AM–5:30PM

Wednesday: 9AM–5:30PM

Thursday: 9AM–5:30PM

Friday: 9AM–5PM

Saturday: Closed

Reviews

Lemon Lau

Aug 19, 2022

Joey is super great to work with and is fast with her response. I enjoy working with Hera’s team directly. Thanks you team Hera!

yang yang

Jun 9, 2022

Great service! Hera and her team member Joey are AWESOME!!! Her assistant Joey is very knowledgeable and always quick to respond. I’ll recommend them to all of my friends!

Verna Gray

Apr 4, 2022

I had questions about my auto insurance policy and Hera was able to answer everything and help me get the best coverage. Thank you again!

Delores Collins

Mar 29, 2022

Hera is very knowledgeable and she really helped us with our home insurance. We would recommend this insurance agency!

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Questions & Answers

How can I pay for my insurance if I decide to purchase it online today?

Hera Tong Gutierrez - State Farm Insurance Agent | Jul 2, 2022
Hera Tong Gutierrez - State Farm Insurance Agent | Jul 2, 2022

Our agency accepts most major credit and debit cards.

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What factors influence car insurance rates?

Hera Tong Gutierrez - State Farm Insurance Agent | Jul 2, 2022
Hera Tong Gutierrez - State Farm Insurance Agent | Jul 2, 2022

Coverage options, deductibles, and discounts may affect your policy cost, along with such things as your driving history, credit score (where permitted by law), and other third-party reports.

How fast can I get car insurance coverage?

Hera Tong Gutierrez - State Farm Insurance Agent | Jul 2, 2022
Hera Tong Gutierrez - State Farm Insurance Agent | Jul 2, 2022

As long as you have all required information and go through the application process, coverage can begin immediately. For the most accurate quote, you’ll need to know your car’s make, model, mileage, and year. We’ll also need to know a little about you and your driving history.

What if I have a vehicle that's not listed on the Vehicle Type section?

Hera Tong Gutierrez - State Farm Insurance Agent | Jul 2, 2022
Hera Tong Gutierrez - State Farm Insurance Agent | Jul 2, 2022

Please contact a State Farm agent if you're trying to insure a classic automobile or any atypical vehicle-types. Examples include motorcycle, snowmobile, camper, ATV, etc.

What is the difference between market value and replacement cost?

Hera Tong Gutierrez - State Farm Insurance Agent | Jul 2, 2022
Hera Tong Gutierrez - State Farm Insurance Agent | Jul 2, 2022

Market value is the amount a buyer would pay for the home and land in its current condition. It is influenced by factors such as proximity to good schools, local crime statistics, and the availability of similar homes. Replacement cost is the cost to rebuild the entire home.

Why should I sign up for the Paperless Notice of Privacy Policy?

Hera Tong Gutierrez - State Farm Insurance Agent | Jul 2, 2022
Hera Tong Gutierrez - State Farm Insurance Agent | Jul 2, 2022

You can reduce the amount of paper you receive by signing up to go paperless. You can view the Notice of Privacy Policy online instead of receiving a mailed copy. You'll also help State Farm achieve its green mission.

What is the difference between sending my quote and purchasing with an agent?

Hera Tong Gutierrez - State Farm Insurance Agent | Jul 2, 2022
Hera Tong Gutierrez - State Farm Insurance Agent | Jul 2, 2022

You may send your quote to an agent anytime during the quote process. If you haven't completed the online form, an agent will contact you to complete the process. If you received a quote online, you can still purchase with an agent. The agent will contact you to gather any additional information.

Can I pay by phone or mail instead of online?

Hera Tong Gutierrez - State Farm Insurance Agent | Jul 2, 2022
Hera Tong Gutierrez - State Farm Insurance Agent | Jul 2, 2022

Yes. State Farm has ways to ensure the security of your payment information, but if you're uncomfortable making an online payment, you can forward your application to a State Farm agent. They will contact you about payment arrangements. The coverage effective date will depend on the new payment arrangements made with the agent For additional questions, contact an agent or see our Privacy Policy.

Is my payment information secure on your website?

Hera Tong Gutierrez - State Farm Insurance Agent | Jul 2, 2022
Hera Tong Gutierrez - State Farm Insurance Agent | Jul 2, 2022

At State Farm, we take your concerns about online security very seriously so you can pay without worry. We employ industry-standard controls for protecting customer data and keeping the server environment stable.

What can I do on the State Farm mobile app?

Hera Tong Gutierrez - State Farm Insurance Agent | Jul 2, 2022
Hera Tong Gutierrez - State Farm Insurance Agent | Jul 2, 2022

You can take care of insurance and banking accounts, get roadside assistance, file and check your claim status, and lots more.

What if I have more than four vehicles or four drivers in my household?

Hera Tong Gutierrez - State Farm Insurance Agent | Jul 2, 2022
Hera Tong Gutierrez - State Farm Insurance Agent | Jul 2, 2022

If you need a quote or coverage and have more than four vehicles or four drivers, contact a local State Farm Insurance agent.

How do I download the State Farm mobile app?

Hera Tong Gutierrez - State Farm Insurance Agent | Jul 2, 2022
Hera Tong Gutierrez - State Farm Insurance Agent | Jul 2, 2022

Text MOBILE to 78836 to get a link to the app or download from your app store.

I am a current auto insurance customer, why can't I get a quote for another auto policy online?

Hera Tong Gutierrez - State Farm Insurance Agent | Jul 2, 2022
Hera Tong Gutierrez - State Farm Insurance Agent | Jul 2, 2022

If you're a current State Farm auto policyholder, you can get a quote by following these steps: 1) Log into your account. 2) Select your current auto policy. 3) Click Quote/Replace a Vehicle. The request will be forwarded to your agent for processing.

Can I use my check card or debit card?

Hera Tong Gutierrez - State Farm Insurance Agent | Jul 2, 2022
Hera Tong Gutierrez - State Farm Insurance Agent | Jul 2, 2022

State Farm accepts most major credit and debit cards.

I changed my mind about purchasing this insurance. What should I do?

Hera Tong Gutierrez - State Farm Insurance Agent | Aug 31, 2021
Hera Tong Gutierrez - State Farm Insurance Agent | Aug 31, 2021

You can save your quote to continue at a later time. When you save your quote you will receive an email containing a link to the application process. If you've received a State Farm reference number, your application has already been submitted. Your agent will be contacting you to discuss your policy. You can wait for your agent to call or contact them to discuss your options. If you did not receive a reference number, your application was not submitted and your payment should not be processed.

When does my coverage start?

Hera Tong Gutierrez - State Farm Insurance Agent | Aug 31, 2021
Hera Tong Gutierrez - State Farm Insurance Agent | Aug 31, 2021

Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.

Is my account number the same as my policy number?

Hera Tong Gutierrez - State Farm Insurance Agent | Aug 31, 2021
Hera Tong Gutierrez - State Farm Insurance Agent | Aug 31, 2021

No. A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.

Do I have to pay for an online quote?

Hera Tong Gutierrez - State Farm Insurance Agent | Aug 31, 2021
Hera Tong Gutierrez - State Farm Insurance Agent | Aug 31, 2021

No. The quote is free. The quote provides an estimate based on the information you provide and contains descriptions of available coverages.

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