Bank of America (Lobby Service Only)

a hursey1125

If I could give the store zero stars I would. I wanted to purchase a property with a Bank of America. The loan manager was not very good. Lead to multiple discrepancies. With PMI interest and things they said they were going to help me with once I get a car track. Do not trust this bank.

William Nutter

The offer little or no personal service other than window counter when you go buy in person. If you call in for appointment you must go through the telephone maze to hear all personnel are busy. Don’t assume you can wait for someone to respond or that you can hit O for the operator. Either way cuts you off on send you back to the maze. Extremely poor situation for a full service bank

Kewel Image

We recently went to this bank as new residents of the Prince Frederick area. I must say I was apprehensive at first with reading all the google reviews, but the customer service received exceeded my expectations. We were helped my Erin who was very warm and inviting from the very start. We even opened up a new account there that same day. Thanks you Erin for the wonderful job!!

Jordan Smith

Had a wonderful experience here today! BoA has been my bank since opening up a checking account as a teen. I had complex issues with an auto loan and Erin the Relationship Manager helped me out tremendously and helped fix the situation despite its complexity. Her and the bank manager ensured I had everything I needed taken care of! Wonderful service and people who care about the individual first and foremost.