Tru by Hilton Chicopee Springfield

Shaun Fagant

Nice accommodation. Was able to get a room without issue after having some car trouble on the interstate late at night. Hotel was very clean, room was very nice and modern. I would absolutely stay here again.

Mary

Positive: Very clean, beautiful building and facilities, friendly staff. Beds are very comfortable. Shower is amazing, I prefer that there is no tub to step into. Negative: Clothes hanging space is small, but adequate for short stays.

K G

The Tru Hilton manager Rachel generously offered us a bereavement rate as we traveled to Chicopee for my aunt's military funeral service. As always, our Tru stay was excellent. The rooms are clean and cheerful with nice desks and office chairs. The mobility accessible rooms are very large comparably and offer excellent space with vinyl wood floors for rolling a walker as well as spacious roll-in showers. The breakfast is always good with fun yummy pancake maker and nice options including eggs and oatmeal. Tru also has one of Hilton hotels best coffee! We love the fun locally themed lobbies, filtered water machines, clean fitness rooms, and friendly staff. This hotel is near the highway but we slept well and appreciated the great value and safe parking lot to leave the vehicle overnight. Definitely recommend!

Patricia McDonald

We booked Tru by Hilton for a MA state Hockey tournament in Western Springfield for our U12 Girls hockey team. It was PERFECT for our group of 25 hockey players and parents. The rooms were updated, quiet and clean. More importantly the lobby was an incredible location to have group meals and for players and parents to hang out. Since our group was on the smaller side, we did not take over the lobby and pool, nor interfere with the other guests. Rachel and all of the front staff were so accommodating to our group (helping us plan meals, store drinks, giving us serving utensils). We also took advantage of planning a group meal next-door at 450 banquets.