Macy's

Always Lovin' Life

Great store. No staff nearby when we had questions. Left the store without getting what we wanted. Found it somewhere else at another store

Connie K

Today I had a return from an on line order. I really like that you can return items that don’t fit at the store instead of shipping back. I waited my turn today. Usually I’m an invisible person and ignored. But today was such a blessing. The staff member addressed me and said she would be right with me while still connected with the customer in front of her. Well it was my turn and as usual a customer acted like I didn’t exist and wanted the staff member to solve her problem without even thinking of me. It’s been my experience everywhere that the staff member ignores me and seeks out what the other needs but today was different. She kindly told the customer that she would be glad to help her when she completed my transaction. Also for some reason I could not bring up my receipt on my phone but it was no problem. I just had to use my Macy’s card and she brought it up perfectly. The staff member made eye contact with me and kindly told me to have a pleasant day. I actually felt cared about. I can’t remember the last time I actually felt care about in a store. Thank you Macy’s. She’s a keeper!!!!! Macy’s Augusta Mall, Augusta,GA 30909

Verna Bivins

The store was filthy..the floors were horendeous. with piles of dirt everywhere. unbelievale for a supposed high end store. My husband and I walked halfway in the store from the main entrance and turned back around because the floors look like a mud room. Absolutely disgusting.

Theresa Gamad

Wonderful service as they were very helpful on finding someone to take the second tag the was hidden on the prom dress when we bought the dress. They kept apologizing for not getting it off but it was no big deal because we didn't even see it either.