Atlas Auto Body

Category: Auto body shop

Address: 1605 N Shore Rd, Revere, MA 02151, USA

Phone: +17812841200

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: 9AM–12PM

Reviews

Shanice Nicole

Jun 13, 2022

Horrible customer service. My car got dropped off to be repaired by the shop and they have had my car for over a month. At first each time I called I was being told my car would be repaired by the end of that week. A couple of weeks went by so eventually I asked to speak to a manager and he informed me the parts were on back order and that's why it was taking so long. (Who knows if this was the truth or not). However, if that were the case ALL employees should be updated rather than misleading me and giving me false information. Employees repeatedly hung up the phone on me when I started asking questions that they did not know the answer to such as when would my car be ready? I had a rental and the rental was further extended past the month to accommodate them still having my vehicle and eventually I had to return the car. When I spoke with the manager of Atlas he stated "You do not need to keep calling don't you have a rental"! At this time I did not have the rental and further more it does not matter if I have a rental or not I still need my car back. Long story short I am STILL waiting to get my car and still being given the run around. The past 3 days I have called for an update on my car and there has been no progression I am still just receiving the same answers. I had to reach out to my insurance company to reach out to them for an accurate update and of course (no shock here) the car was not ready by the end of that day either. They are also NOT accredited by the Better Business Bureau. I definitely would NOT recommend this auto body shop and wish I had brought it somewhere else to be repaired.

universal lovechild

Aug 27, 2021

I would highly recommend this place. They were very efficient. I dropped my car off on saturday and my rental was there waiting for me. So I was in and out 10min. They kept me updated on my car and it was ready on time as promised. Very satisfied customer. They guys there are great!

Chell

Aug 26, 2021

My car went in for collision repair and my insurance had recommended this shop. Hugo and Fred, the owner helped me and were very kind and made my experience feel very calm and I knew my car would be in good hands. They told me it would take a week and they even finished a day early. They also detailed my very messy car as an addition to the amazing work they did. My car looked brand new on the inside and out. I highly recommend this auto shop for any future repairs and will be referring my friends and family to this shop!

Bianca Baldelli

Mar 12, 2021

I brought my car in following an accident that I had. Atlas was very helpful and advised me every step of the way. Everyone I spoke with was very friendly. They were diligent and explained everything to me as soon as I pulled through the door. They were efficient and got the repairs done to my car in no time at all. I’d highly recommend Atlas. Extremely professional and great service from beginning to end!

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Questions & Answers

WHAT KIND OF WARRANTY DO YOU PROVIDE ?

Atlas Auto Body | Aug 30, 2021
Atlas Auto Body | Aug 30, 2021

Atlas Auto Body offers a Limited Lifetime Warranty on repairs as long as you own the vehicle.

WHO PAYS FOR MY RENTAL CAR ?

Atlas Auto Body | Aug 30, 2021
Atlas Auto Body | Aug 30, 2021

If you have rental coverage / loss of use on your insurance policy, you can either set up a direct bill between your insurance company and the rental agency or you can submit your bill for reimbursement at the end of the repairs.

DO I NEED TO SCHEDULE AN APPOINTMENT BEFORE VISITING ATLAS AUTO BODY ?

Atlas Auto Body | Aug 30, 2021
Atlas Auto Body | Aug 30, 2021

Please schedule an appointment to either drop off your vehicle for repair or receive an estimate. Give us a call at (781) 284 – 9693.

WHEN DO I PAY ?

Atlas Auto Body | Aug 30, 2021
Atlas Auto Body | Aug 30, 2021

You pay when you pick up your vehicle but you can also come in anytime and make payment in advance.

DO YOU OFFER TOWING SERVICES ?

Atlas Auto Body | Aug 30, 2021
Atlas Auto Body | Aug 30, 2021

We have a 24 hour towing service G/J towing – 781-284-1810. G/J will tow the vehicle from the accident scene to Atlas Auto Body Collision and Repair Center.

OKAY, SO I'M READY TO BRING IN MY VEHICLE. WHAT CAN I EXPECT WHEN I GET THERE ?

Atlas Auto Body | Aug 30, 2021
Atlas Auto Body | Aug 30, 2021

At Atlas Auto Body you will be treated like family. We employ the industry’s top collision repair and custom paint professionals who will walk you through your repair process. You can schedule an appointment by calling (781) 284 – 9693

WHAT INSURANCE COMPANY'S DO YOU WORK WITH ?

Atlas Auto Body | Aug 30, 2021
Atlas Auto Body | Aug 30, 2021

We work with all insurance companies.

WHAT FORMS OF PAYMENT ARE ACCEPTED ?

Atlas Auto Body | Aug 30, 2021
Atlas Auto Body | Aug 30, 2021

We accept cash, Visa, Mastercard, Discover, American Express, and bank certified checks.

CAN YOU GIVE ME A DISCOUNT ?

Atlas Auto Body | Aug 30, 2021
Atlas Auto Body | Aug 30, 2021

If you are paying out of pocket, we will ask our body shop manager to give you the best price possible. Generally no discounts are given and we can’t give discounts on insurance work as it’s against the law

WILL YOU ACCEPT THE ESTIMATE I RECEIVED FROM MY INSURANCE COMPANY ?

Atlas Auto Body | Aug 30, 2021
Atlas Auto Body | Aug 30, 2021

We accept all insurance company estimates. Repairs are subject to taking the vehicle apart to determine all external and internal damage. We then notify the insurance company to inspect your vehicle and review with the appraiser.

WILL MY VEHICLE EVER BE THE SAME AFTER AN ACCIDENT ?

Atlas Auto Body | Aug 30, 2021
Atlas Auto Body | Aug 30, 2021

Our team of experienced professionals will return your vehicle to pre-accident condition. We have a Limited Lifetime Warranty on our repairs as long as you own the vehicle.

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