Address: 2655 Richmond Ave, Staten Island, NY 10314, USA
Phone: +17185682230
Sunday: 11AM–6PM
Monday: 10AM–7PM
Tuesday: 10AM–7PM
Wednesday: 10AM–7PM
Thursday: 10AM–7PM
Friday: 10AM–8PM
Saturday: 10AM–8PM
Johanna Abbruzzese
Young lady name Dina helped me yesterday which was Sunday, April 24. She had patients always had a smile on her face she made me very comfortable. She helped me through the problem with my iPad and tell me what I could do in the future. I told her I would think about it and a possibility I will trade in my old iPad for a new one. She knew exactly what was going on she walked me through everything. She was such a nice young lady. And the other two young men that helped me to direct me was also very sweet with a nice smile. What a crowd that they always have we need to have a smile lol. And I did go to one of the managers and told them about Dina everyone was so wonderful. I did not have to wait long either.
Axel M
Very clean store and very helpful staff. They take the time to listen and try to give the best solution. I usually do store pickup and they are very quick in getting your stuff ready. They have a great selection of devices and accessories. As for the Genius Bar, I recently had an issue with my Mac and they were helpful. They ran a lot of diagnostics and were able to fix it. I’d say the service make its worth it and like many Apple stores, they are an experience. They are different from a normal big box store that sells electronics.
Santiago Rojas
I bought the student package program, that offers a free airpod and a discount when a mac pro is bought. I originally bought this on Atlantic Avenue Apple Store, but then I decided to change the mac 8 GB memory to the 16 GB, when I went to the apple store to exchange, I was told that I needed to make an appointment, I called apple customer service and they sent me all the way to Staten Island, when I got there I was told that what they told me at the Atlantic Avenue Apple Store was not true, that all I needed is to walk in and ask to return a product or exchange. At apple Staten Island they were so attentive and nice, I went there on september 27, the last day to take advantage on the offer, so they did everything possible to get me a refund on a gift card and order a new custom made mac pro, and still applied the offer. I am so grateful to them, the are the best!
sultan al-enazi
Very unprofessional.. and you take an appointment to buy the phone 13 and when the appointment comes they tell you there is nothing.. I lost my time on an appointment with a company that does not respect appointments ((everything with money)) It is not for free ((we just want respect))
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$40 with apple care.
Really dont know. Maybe you should call before you go there
No yet. But you can purchase it online and select the store for curbside pick up. When completing the order, they will call you to arrange delivery at the parking lot.
They going to call you up,to give you info about directions...usually they have tents in the back of mall entrance with apple logos.
Yes but you have to make an appoiment online.
If u have warranty you don't need pay.
Yes , they do
Optional plus every new Apple product comes with a 1yr protection with Apple Care
Apple charges sales tax.
Happened to me before they fixed it and cherge me 75 $ for the screen and it was under the Apple Care warranty
You can do it without issues if everything's backed up on itunes
Bring it in and talk with them
Call the store and ask for a appointment with technical support
You should direct your question to apple repair
It's almost full cost of a new iPad. And you can't change broken screen of any iPad that exists. Theres no way for it to reseal properly. So it's a full replacement.
Use the Apple support app on your iOS device to make an appointment.
I work in the mall but not in the apple store...I'm am sure if you call the store and describe him..they will help you. Good luck
They send your mac out to repair it. You have to make appointment for genius bar. They will fix it with or without protection plan but you will pay much more without it
Yes. But its at their discretion.
If their within warranty, you should bring them in, and find out if they could be repaired or replaced.
Starts from $799
Sign out
Call them and find out. They may do it for a small fee.
Of course iPhone 7 plus
Return it
Yes you do
Call tech support or get appt to go in they are amazing in that apple store
Just show up, that's an easy fix. ☺
What does this question have to do with the Staten Island apple store
By phone?
No they dont have it in stock
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