AutoZone Auto Parts

Alejandro Salvador

I was there Saturday morning. And they open 8 am. In the map says thay open 7 but not

theblvdbully5

VERY VERY SLOW CUSTOMER SERVICE NOT GOOD VERY UNORGANIZED THEY DONT KNOW WHAT TO DO AT TIMES ALWAYS HAS TO ASK FOR HELP FROM A COWORKER WHICH TAKES TIME SMH EVERYTIME I GO IN THERE ITS TOO CROWDED NOT A GOOD PLACE TO STOP QUICK MAKE SURE YOU HAVE TIME

Asifkhan Niazi

This is my store for a long time as it's close to my home .But as usual it's always busy and always lack of employees to help customers .most of the time only one or max 2 employee available to handle the customers .this time I needed was engine coolant mi got two gallons each 11:99 ( 11:99+11:99 = 23:98 +2:13 tax= $26:11) .when paid at counter .every thing goes smoothly the screen shows the payment was accepted but then their computer freezes .the guy called manager he checked and said ok you can take the coolant .but I said I need the receipt so I make sure that you guys either don't charge me wrong or I don't get charged and get coolant for free .I just want to make sure that I am charged right amount of $26:11 .Manager said ok then wait till computer comes back to work .I stand for I while but LCD screen was showing the computer keep on freezing mode .so I call manger and asked him that how long I have to wait as I am a disabled person and can't stand long .he said you can take coolant .I can't give you the receipt till this computer freeze go away .I don't want to charge your card on other cash register as I may charge you twice .I said ok then I move each gallon one by one to my car ( cause the store has no cart for disabled persons and the parking space close to the entrance always have cars sitting even on disabled parking ) till I finished loading my stuff the cash register computer was still going round and round ( freeze ) I told manger that in next few days I will check how the payment was charged ( correct amount) .if because of computer failure if I am not charged I will come back and pay that amount because I don't want employees to responsible of any short . Next week I will check my transactions .and will see what's going on ..Now about the store management needs more work to service Auto Zone loyal customers who only go to this Frenchie for their auto needs .thanks

KKP

They need to teach their employees how to speak to customers. The employees are literally disgusting, ignorant and simply have zero customer service. They treated me and spoke to me disgusting. As a woman, who is paying for services and as a general paying customer, the experience I just had with this specific location and specific cashier employee was awful. I do not recommend anyone going here, go to another location. They do not deserve any customers as a business