McDonald's

Becky butler crazy name Butler

The lady at the drive-thru window was absolutely amazing she asked if I wanted to pay with my McDonald's app and I explained to her that it glitches from time to time and will charge me for the food but then decline the card in the app and it then takes a act of Congress lol just to get my money back so quickly I told her no I'll just pay with my debit card and she tells me she sorry to hear that there was a problem and even though this happened at the canandaigua McDonald's this nice young lady said let us make it right and let my 5-year-old have his Happy meal for free and now just for that one act of random kindness I continue to go to that particular McDonald's because clearly they have people there that still care and they're amazing at customer service.

Michael Oberdorf

Bad service, order is wrong ALOT, never an offer of compensation for wasting your time and gas going back to get it right. And they are getting payed at least 15 dollars an hour. BEING PAYED WAY TOO MUCH FOR THE SERVICE THEY ARE GIVING. 3 TIMES IN A ROW NOW.

PatriotMerc

Went here twice in the last month. Both visits were dine in. Nether visit was pleasant. Staff ignored dine in clients to the point that customers who wish to dine in need to order with whatever kiosk is working or yell into the kitchen area hoping to be acknowledged. Both times I had to wait over 20 mins for luke warm food. Is it too much to ask that the staff don't treat dine in client as a burden or actually give warm food? I thought the point of McDonalds was to get at leat warm food fast?

Aaron C

Best McDonald’s ever. Husband kept saying it’s a well oiled machine as we waited for our mobile order. Everything so fresh and delicious!! Ordered cookies, and they were fresh from the oven, and like making them at home. Looked at menu while waiting, and the deals are out of this world. Wish we lived closer to this place. Perfect for any meal, or a need to eat after hitting breweries up!! ❤️