Steak 'n Shake

Category: Hamburger restaurant

Address: 3250 Cassopolis St, Elkhart, IN 46514, USA

Phone: +15742625409

Opening hours

Sunday: 10AM–10PM

Monday: 10AM–10PM

Tuesday: 10AM–10PM

Wednesday: 10AM–10PM

Thursday: 10AM–10PM

Friday: 10AM–10PM

Saturday: 10AM–10PM

Reviews

Donna Wheeler

Jul 8, 2022

The service & food was fantastic. I even had fun taking a photo 📸 outside.

Essince RoyalHeirEnt

Jun 27, 2022

I want to commend the manager for maintaining professionalism with arguably the nastiest old man I've seen (and I've worked retail and service for years). The guy ordered the wrong thing and went off on the manager, cussing him out, name calling, told him he hopes he burns in hell, etc etc. Our food came quickly and correctly, and it tasted great. Haven't been to an S&S in years. The staff was all kind to that idiot. I respect it. Will come back if I'm in the area again.

David Harrison

Jun 17, 2022

Was in line at 11:45 PM store says they close at 12:00 AM I was the 3rd vehicle in a line of 6 at the drive-through, at 11:54 without taking any orders and telling us to hold on they walked outside turned off the lights and said they were closed "sorry". I have eaten at a lot of steak and shakes around this country as I travel with my job and they have always been on the higher end of fast food and stayed open till the last customer was served. I do not recommend this place at all.

Maria J. Parker

May 15, 2022

Manager needs to be retrained on customer service. If you accidentally delete or lose an order... fine... but don't keep serving others before you make this mistake right. Over 30 minutes we waited while our other party members ate. We heard comments from the staff about them not wanting to serve us as soon as we walked it. Awful customer service. Go somewhere else. Food.... meh. If I could I would give it 0 stars. Contacting the Corporate Office.

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Questions & Answers

do you need more staff, or what...no wait staff. one cook, one on drive thru. the waitress is doin in store take out. been seated 40 min, not even water...OMG...

A J Thompson | Aug 11, 2019
Jay Stockman | Aug 12, 2019

Agree service is the worst no matter how many people are seated .. I've went in one time and there was 3 people seated n was told itd b 30 mins before we could even order

Why are none of the stake n shakes in Elkhart open 24/7 anymore?

Justin Clevenger | Sep 14, 2020
Tim Nunya | Sep 15, 2020

My guess is that its a lack of demand. If there were enough people coming there , they would stay open , I would think.

What site do I go to to apply for job

Debra Mishler | Aug 11, 2019
Christine Comeau | Aug 12, 2019

Best to go near Wal Mart in Dunlap

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Why do they take so dang long xdxdxd?

Ben Weimer | Aug 10, 2020
Ernest Ambs | Aug 11, 2020

Its made fresh per order

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Can i call in a order

Josh Northrop | Aug 11, 2018
JonLori Faux | Aug 12, 2018

Orders may be called in, online, or use their app.

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