Butler Heating & A/C Inc.

Gary Russell

Poor service and never gave a bill or responded back . Still did not cool and had to get another company to get system running correctly. They billed $137 . Received call from office that I was overdue when had never been billed in first place. The tech just did not communicate. Would not recommend this compant

Jovan Zeller (Tree Care)

Installing 2 units went well, One of my home and one at my son‘s home I’m under contract to buy another house I was going to use them until they were setting up for the inspection and I told them any Friday before 11 AM the gentleman said OK he can’t really schedule it that way but if they get there after 11 then I’ll just have to come back on Friday they got there at two and are now charging me $50 for not being there they just lost all of my business

Mark Durante

While I was in bad need of a repair, after extreme temps over the weekend, another company showed up before Butler. As 12:00 and they did not call or arrive at 10:00 as was prior agreed. Despite this, Butler did show up and was very understanding and professional about everything. It was greatly appreciated and I would recommend them highly to others.

Gregory Carr

After receiving poor (no) service from my home warranty company and the HVAC business they contracted with to service my area (and going two days without AC), I contacted Butler AC to diagnose and repair my AC. They had a tech (Shawn I believe) out to my house within a couple of hours. The tech diagnosed the problem quickly. Although additional parts needed to be ordered, he got my AC running. This was a blessing as we had been living in a 92 degree house for a couple of days. A couple of days later on a Saturday another part failed (completely unassociated with the first repair, but now that I look back at the issue I should have had this looked much sooner). This time, Mike came out and got our AC running within 30 minutes. Mike was very informative and took outstanding care of us. Later that next week the original tech returned with the part that was ordered and repaired the original problem. I was charged less than quoted and everyone I dealt with was extremely honest. In fact I wasn't even changed for the original service call until the first repair was completed. Who does that nowadays? I also received outstanding service from the office staff - Rena and Christina(?). I recommend Butler without hesitation and look forward to doing business with them in the future. Outstanding company and people!