Firestone Complete Auto Care

Julie McDonald

I was in a rear accident and Firestone was extremely helpful in helping me replace my tire that was blown. I have an AWD car and many people said I would need all 4 replaced (even though insurance would only replace 1). My tires had less than 20K miles on them. Everyone was friendly on the phone and when I came for my appointment they checked and said I could just replace 2 safely. I was appreciative of their honesty and help. Would definitely recommend.

emran juman

I went to fire stone for a wheel alignment and wheel balancing. date August 4th 2022 between the hours of 7.am to 7.30am I meet with store manager keehan Saxton as I was dropping my car off I asked him to look into my wheel balancing record for life time balancing services. he said I have to paid for it I said I don't mind but first I need my service record and the service I paid for and I paid for life time balancing. he insulted me and speak very loudly that I wanted service for free and he is not going to offer me free service that he clearly have knowledge and knows thar fires stone has not sold any life time balancing service in the past 5 years and it's not a service thar fire stone offers. however I insisted that he looks up my record after insulting me at the counter like I'm a free loader going there which I'm a loyal customer for over 5 years.he runs through my record and find that in year of 2020 which is two years ago I paid for life time balancing as soon as he saw that he asked me to leave and get out the shop while other customers are behind looking at the insulting words he throws at me. I said I'm leaving but before I leave and walk through the door I want to let you know that you said loud and clear fire stone hasn't sold life time ballance in the past five year and refer to me like im a freeloader infront everyone. but you run my records and see for your self that I paid for it 2 years ago which makes you a dishonest person...and I left. I kindly called upon higher management to look into the cameras and listen to the conversation exchanges between me and this dishonest human being name keehan Saxton and try to comprehend what I went through dealing with this dishonest and insulting human being who chased customer out of their shops when confronted for their lies. I cannot trust keehan Saxton with the keys to my car for im wise enough to know lying and stealing are next door neighbors. how do you trust a dishonest person? who when confronted and called out become offensive and chased you out their shop?

Rafal Jurczynski

Terrible. A dump located near a dump. Didn't fix my breaks properly. Been there 2nd time. Screwed up the job again

Damien Langer (sassysassan)

wonderful service. kind staff that explain what's wrong with your vehicle very well. I felt like my car was in good hands and they answered all of my questions in a kind and very professional manner.