FedEx Ground

NNE Team

I Receive my dogs food and meds through Chewy via FedEx. I can’t count how many times in the last year that it was marked as delivered and I never received it or it was left on the side of the road. The driveway is always clear and there is plenty of room to turn around regardless of the size of the vehicle they’re delivering in. There is a 10% chance you will ever see your parcel if it leaves WEST CHESTERFIELD.

Nick Cushman

We have so many issues with FedEx messing up our address. We have done just about everything to make sure things are correct but it still gets messed up and we have to intercept the package when they mark it undeliverable and send it back.

CFP RPG

They drop the packages on the side of the road next to the mailbox several hundred feet from the house. Doesn't matter to the driver if it's obviously valuable. I belong to the "Delivery Management" system and instructions are specific about DELIVER TO GARAGE. The contract drivers are good, it's the regular employees who are lazy and incompetent.

Jack Near

I'm fairly certain a driver from this hub stole 700 rounds of ammunition I had ordered. I ordered said ammo from a reputable manufacturer. I followed the progress of my package very close while in transit. It made it to the West Chesterfield terminal. It was scanned onto the truck and showed out for delivery. The package NEVER made it to my home. The package then showed delayed for a week. Then was scanned delivered to a fake name almost a full week later. Their customer service is the epitome of Uselessness. It's hard to put into words how little they care. The manufacturer says this s typical with FedEx and just chose to refund me and write the lost ammo off.