Regal House Furniture Outlet

SOCOMJohn

The warranty they sell is a complete scam, and this has been one of the most unorganized processes I have dealt with ever...Customer service always calls me by the wrong name, And my couch request for repairs has been processing for 4 months.

Peter Dorsey

Regal is a very pleasing place once you walk in! The staff are very helpful and make sure you have a good time. I want to thank Linda for showing us around and helping us pick out a set of couches we purchased based on space, personal comfort and how we fit on them. I'm a tall guy, tough to find anything that works. Thank you again Linda for an awesome time with Regal House Outlet!

Kerri Alfonse-Botelho

Ordered a dresser for my daughter for Christmas. I placed the order the day after Thanksgiving and was told it would be in late December. Then I got a call stating more like early January, then I got another call stating more like mid-February. I called last week and was told looks like mid March. When I expressed my displeasure, the person I spoke with on the phone said she would see if they could get it earlier and she would call me back by Friday. Never got a call back. I called again on Saturday and spoke with a different woman who said it was showing it was on the truck to ship but could not give me any other information, like when it would ship, when it would arrive, etc. she said to call back on Monday and she would see if the info changed. My daughter did not want to wait anymore, so we went in today to get our money back. I fully understand this is no fault of the employees that work there and they have no control over how long it takes for the shipment to get there, but this particular woman was abrasive as if I was blaming her. She was rude. I had a great sales lady, Wendy, who was helpful and the younger woman who processed my return was nice, but this woman needs to take it down a notch.

Ceal Dafoe

I have never ordered online like this and was so happy to see the promptness on placing an order. I had the privilege of meeting the owners who went out of their way to assist with delivery that they do not normally do. I have not opened the boxes yet, however, I was so impressed with their kindness and caring, I had to write a big thank you to them! Thank you both for everything. Will certainly order when the need arises. Order from them! You will not be disappointed!