Address: 120 Laconia Rd, Tilton, NH 03276, USA
Phone: +16032867586
Sunday: 10AM–7PM
Monday: 11AM–7PM
Tuesday: 11AM–7PM
Wednesday: 11AM–7PM
Thursday: 11AM–7PM
Friday: 10AM–7PM
Saturday: 10AM–7PM
Chuck Chesley
Dorothy found my perfect rings after many different rings i tried on she was so kind and patient and i am so happy with my purchase. thank you
Danielle Perrino
I was hoping for a positive review of the Tanger Outlet Kay's but no...Buying my daughter a gift due to rough times and I was in the 5+ minutes, no one even said hello!!! Finally I got in line to GET help and the woman in front was trying to make a decision and on her phone for 5 minutes so I went to the other line where they literally seemed irritated I was shopping there! I asked for help and lazily she said she'd follow me. She didn't know the price of the item I asked about and didn't say let me find out! She said it's possibly 25% off of $400 or more...ok. She asked for a price range and said that 1 item may work so I bought it at $129. The warranty was $50 if it breaks. Almost 50% of the total. I asked a few questions about regular warranty and both employees were snotty about it. Worst experience shopping EVER! Don't work in customer service if you don't want to help people! I'll literally go anywhere else! Ugh, I was hoping for a helpful experience but I see why they have so many bad reviews! It's Valentine's Day, you have more than enough employees for 1 PERSON TO BE KIND AND HELPFUL!
Keith W. Davidson
I was a long time customer of Kays. I spent thousands over the yrard. I bought a couples ring for my wife's birthday. Her birth stone is Aquamarine. When the ring arrived, the aquamarine was clear with no hint of blue. When I spoke to the store manager, he informed me I could pay an additional $200 for a stone upgrade or return the ring. I pointed out that the online ad stated genuine stones. He refused to send it back to be corrected. Needless to say, I returned the ring. I will never buy another thing from Kay's. Now I have to figure out a plan B within the next few days.
Stephanie Johnston
Kerry was an excellent customer service representative. I needed my ring fixed. It was sent out and returned the same day they estimated. Kerry was kind, honest and very knowledgeable about the process. I was very impressed with her! Thank you again Kerry !
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Yes, Kay Jewelers Outlet can appraise jewelry regardless of where it was purchased. Kay Jewelers Outlet offers appraisal services in stores so you can easily find the value of your jewelry and get documentation. For more information on jewelry appraisals and events, visit Kay Jewelers Outlet’s website.
Yes, Kay Jewelers Outlet offers a variety of repair services for rings, necklaces, earrings, and bracelets. These include prong and stone tightening, prong retipping, rhodium finishing, stone resetting, setting replacement, chain repair, clasp replacement, earring back and post repair, and pearl restringing. Kay Jewelers Outlet also offers watch battery replacement and repair. You can bring jewelry for repair to Kay Jewelers Outlet regardless of where it was purchased.
Yes, Kay Jewelers Outlet can inspect your jewelry and test your diamonds for free.
Yes, every Kay Jewelers Outlet can examine and repair most watches. Kay Jewelers Outlet’s watch care and repair services include battery replacement, seal and pressure tests, band sizing, crystal face and stem replacement, and full restoration. However, some watches have particular movements or seals that can only be replaced by the manufacturer. If your watch falls into this category, we can help you arrange for a repair through the manufacturer. You can bring watches for repair to Kay Jewelers Outlet regardless of where they were purchased.
Yes, diamond trade-ins purchased at Kay Jewelers Outlet are awarded the full value of the original purchase price; the purchase price of the upgrade must be double the original value or more. Please see jewelry specialist for more details.
Yes, Kay Jewelers Outlet can professionally clean jewelry for free.
Yes, Kay Jewelers Outlet can personalize jewelry regardless of where it was purchased. Personalization services include engraving or embedding a gemstone. Kay Jewelers Outlet also offers free jewelry consultations and ideas for refurbishing or reimagining your jewelry into something new.
Yes, Kay Jewelers Outlet offers a variety of repair services, including prong and stone tightening, prong retipping, rhodium finishing, stone resetting, setting replacement. If you’re not sure what kind of repair your ring needs, you can bring it in for a free inspection. You can bring rings for repair to Kay Jewelers Outlet regardless of where they were purchased.
Yes, Kay Jewelers Outlet can engrave most jewelry. You can bring jewelry to be engraved at Kay Jewelers Outlet regardless of where it was purchased.
Kay Jewelers Outlet can usually complete a ring sizing within a week. Ask a jewelry consultant for more details.
Yes, Kay Jewelers Outlet offers free jewelry box consultations. We also offer ideas for refurbishing or reimagining your jewelry into something new.
Yes, Kay Jewelers Outlet can resize rings regardless of where they were purchased. To resize a ring, you can either walk-in or make an appointment on our website.
Yes, Kay Jewelers Outlet can help you complete a custom jewelry design from scratch. Custom design services include combining a loose diamond and setting, adding custom details or gemstones, or starting with a sketch. Kay Jewelers Outlet can also help you reimagine and transform an existing piece of jewelry – like turning a ring into a necklace.
Yes, every Kay Jewelers Outlet can examine and replace the batteries in most watches. You can bring watches for battery replacement to Kay Jewelers Outlet regardless of where they were purchased.
No, most Kay Jewelers Outlet locations are not requiring appointments at this time, but if you would like to make an appointment, you can do so by going to our website.
Yes, Kay Jewelers Outlet will appraise, clean, service, and repair jewelry of all types, regardless of where it was first purchased.
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