The Majestic 7, Arsenal Yards

Ronda Dorson

I loved the movie theater first time there loved the seats seats were so comfortable they were reclining seats would highly recommend this movie theater. Also would like to know if you are a diabetic can you bring your own food and snacks in would like to really know cuz I have a friend who is a diabetic and would like to know if they could bring their own food in because they have to have something with them at all times can you please let me know if you are able to bring your own thanks. Also was wondering I know some movie theaters give offers on free refills on popcorn do you also offer free refills on popcorn and soda

Ching Wang

Accidentally bought tickets for a Saturday matinee instead of a Sunday matinee. I drove over to do an exchange. Honest mistake right? The woman working and the manager gave me an incredulous look when I asked them to help me out. Made it out like it wasn’t there problem. It’s an easy fix - just move my tickets to Sunday and you’ll have a happy customer who will come back. Instead they both cop attitude and when they finally agree to do an exchange they made it sound like they were doing me an extraordinary favor. Years ago I made a similar mistake through fandango at an AMC theatre. They fixed it like it wasn’t a big deal and it happened all the time. I will not be coming back to Majestic to see movies. Lousy customer service. The traffic situation and crowds at Arsenal Yards make it a pain to go to anyway.

Natalie Clark

We had a bad experience seeing Dr. Strange today. The sound quality was extremely bad. Multiple guests complained, but it was not fixed. Many people left the movie. Also, there was a fly on the projector for the entire movie. Probably the worst experience at a theater I've ever had. At least the chairs were comfy and the popcorn was good. But for $20, we won't be coming back. We were at the 1:10 showing in auditorium 7.

Gloria Klaes

Came in last week and encountered the sweetest , most helping, caring, kind, and dedicated manager I have ever met. David was brilliant and patient! My grandmother absolutely adored him as he helped walk her to her theater/seat and listened and laughed with her about the good old days. She would not stop raving about him on the way home . Thank you David for making a lady feel so special. This means more then you know to us ( even tho I felt you understood) and was very needed in these chaotic days. You are special David and we will tell everybody about you and your theater. All the best success will come your way it’s inevitable. -Blessed with love ❤️