Village of Pennbrook Apartments

Lala Lala

I been living at Village of pennbrook for almost 2 years. I started paying 1500 for rent now I'm paying almost 1800 for fees that don't make sense. They were charging me for not signing the lease in month of February and my lease terminated on April I called thr office and they told me the system automatically put in.. the parking is terrible there is never parking

Hillary Jackson

Moved here in August 2018 and since then have had the following problems- washing machine backs up dirty water into the hall bathroom tub, upstairs neighbors had 2 adults/4kids and 2 dogs in a 2br apt., no screen in a window, upstairs broken pipe caused rain in my dining area, regular water shut offs due to clogs in the drains, power outages due to poor workmanship, no heat or air blows into master bedroom, main heater/ac unit breakdown in 100 degree weather. Expect to file several maintenance requests for the same issues as they like to close them out without fixing anything. For the money you will pay here, you should expect better. * Update - since the a/c was fixed a few months ago, we now have no heat. The joy continues...

Deb Vonberg

This place is not safe, and I don't mean the residents. We have lived here for two months, and have not been able to use the water three times for multiple days. They warn you days late that there are safety issues (gas leaks and water contamination). My son's room flooded within a week of being here because the siding around his room is shredded apart. They've done nothing. There are sink holes in the vinyl flooring in his room where you can feel yourself sinking into the floor. There is a gap between our bedroom floor and the baseboard that leads directly to the outside, and every critter you can think of comes through. Our oven hasn't worked in over a week. Our microwave hasn't worked in over two weeks. I just tried to give my son a bath, and realized the tub filled up to be bright yellow and all the taps are coming out the same color. We just made dinner with this water and ran the dishwasher. They moved us into this apartment and it was filthy. They did that only after we had to threaten to sue them because we came within three weeks of our move-in date, and they told us our apartment was no longer available. We'd signed a lease and given them $3000 already and had been working on this move-in with them for 4 months while we sold our house. There is so much more to this mess, but in general these people do not care about their tenets. The living conditions are unsafe, the water is unsafe; literally even the ground is unsafe. The only good thing has been the residents, because they've all been awesome. The management is objectively terrible. We're going to need to look for a new rental until we buy our next house because at any given time we cannot cook, bathe, or use other vital appliances.

Rey L

I have lived here for 3 years come August. When I say this leasing complex is filled with the most incompetent service. I mean it. I am now going on 11 months with a hole in my ceiling that needs repairing as a single mother with a 2 year old. Never again. Not to mention the money wasted on miscellaneous fees and nonsense and nothing ever being addressed. The saddest part is that they’re beautiful apartments. Do not do it.