The Cheesecake Factory

Shanyea Moore

Service was extremely slow 😕 and the food was okay , I don’t recall the pasta my wife had but the noodles were dry. Even our waiter pointed it out. Also I had a Italian trio and the chicken had a weird seafood taste. Not sure if they simply used the same grease my order had no seafood included !! But The staff was very kind. I appreciate the honesty I received from our waiter. His name was lane.

El Cid

First time in this Columbia location. Love the food, server we had was great- forgot his name though. Nice ambiance, clean bathrooms. Cheesecake we ordered to go was delicious.

jinoo m

Racist manager. don’t go there to spoil yr evening. Ms Yvette, the manager at this store is very racist. Very rude and illiterate person. Would you expect anyone to yell at customer at the host stand for just asking for one extra chair?? We booked for 4 but had 5 people. She aggressively lashed out at us. She instructed the host to give us a tiny booth. We did Ty even utter a word as we were there to have good time but we were wrong!! There were several seats and bigger booths available in all sections of the restaurant but she is just racist When we asked if we can move to another spot, Ms Yvette was spying on us and ran quickly again to yell at us again!!!WOW. Paying to get insulated by restaurant staff!! Vacant seats were vacant till our departure! Manager / nobody, never came to ask us how our food was? How unfairly treated by bunch of restaurant staff!! Can never image to go there again.

Viran Ranasinghe

Jambalaya Pasta was full of oil today. Normally, this is a great go-to dish that is always on point. Quality has taken a hit at this location recently. We will keep coming back and hope things improve. (Even the manager took a look and agreed). We were still billed for thr dish after pointing this out to the manager and he agreed. As for service, it seems they are short staffed and have too many tables to serve or the staff is not trained well. Either way, there are some seriously long waits for food once you are sat.