Sunrise

Samarah Campbell

Went to go check the place out and the kitchen door was open. I noticed an African American woman light-skin almost, screaming, cursing, and throwing food on the floor. I’m scared for my families safety. I wouldn’t trust a place like this if this is how the staff act. Please do something. Thank you. I was sad because this was a facility I really hoped would work for my family member. So heartbreaking 💔 😩

Des Diaz

The reason they have a problem here is because the 3 caregivers they have on the floor aren’t just caregivers ! Their servers, their the gym coach, they literally do everything here that other facilities have different staff hired for. For breakfast they expect the caregivers to be down by 7:45 to start taking orders and poring juice and clearing tables and taking orders to tables and then cleaning up and setting up for lunch while the residents sit in their bed and rooms and even at the table waiting because they don’t have hired employees to do each thing which is why it’s so chaotic here ! Worst facility to work at. You’re not a caregiver you’re everything . Other places run efficiently and this place doesn’t . Ask your parents how long it takes them to get service for breakfast . I know you want a close family approach but trust me the residents will remember people while having multiple NEEDED EMPLOYEES FOR EACH DEPARTMENT !

K L P

Very sad here for the residents. There’s not enough staff to even care for 20 residents yet they keep moving in people. It shows that this community is money hungry. It’s clear that the care team cares more than management. Coordinators aren’t willing to help and the only one stepping up is Veronica now. Jennifer the ED is always hiding in the office with Kayleah and show no warmth towards residents. Michelle is very lazy and does nothing for residents. Angelica is always messing up employees pay and has no interaction with residents. The only decent ones that are good to the residents are stevie and griselda. This place needs a lot of help

Stan Singer

I live out of state and have been increasingly worried about my brother's deterioration. Sunrise provided a virtual tour via a Zoom call. Stevie Thomas, delightfully positive staff member took us throughout the facility via her tablet with explanations of all the facility had to offer. The first thing we noticed, in addition to the facility looking very nice and modern, was the great relationship she clearly had with each of the residents she past while on the tour. That gave us a very positive feel for this facility. We had several other such tours and the decision to move my brother here was an easy one. My brother has now been at Sunrise of Claremont for about 6 weeks. He has made a remarkable recovery. He has dementia and failing short term memory. His physical strength has made a dramatic improvement and his cognitive ability has very significantly improved. He told me to sell his boat and firmly believes he is in the right place. He has nothing but positive things to say about the entire staff. The staff is amazingly responsive, attentive AND KIND! They keep me informed of anything that occurs and are always exceedingly helpful. He has made friends there and gets exercise that is quickly helping him regain strength and balance. He is very happy with the food service and the entire staff throughout the facility. Calls for assistance have never been ignored and are always treated with respect for the individual. Any questions or requests I've made from 1,000 miles away are similarly handled with respect and timeliness. I am thrilled with his physical and mental improvements and with the kind, positive, helpful staff. I would happily highly recommend Sunrise of Claremont for your loved ones!