LA Fitness

Brenda Tham

Been a client for a long time, it's really a disappointment to say that my Thursday aqua fit is very unsatisfying, last Thursday no instructor comes in and we are not informed whether she will be there or not, we cannot come out to ask for we are all in wet swimsuits. It's really annoying that today's class was a substitute instructor. I hope things will get better, or else we will see many people walking out of your gym. Have seen many upset faces today. Love Poala , Sol and Isela ......they are very good instructor for Zumba and enjoy their class a lot. Hope you can do better.

Jeanette Rivas

It’s very sad. I signed up for this gym because I wanted to workout, unfortunately now I can’t go because the kids center closed. I don’t have anyone available to help me watch my kids. I come home from work so tired and drive in traffic for an hour and now they want me to drive father for a kids center. I hope they reconsider. Will have to cancel my membership if I can. They said they closed because they didn’t have enough kids. Many times the system was not working and I left my number instead of checking in with the QR code. This happened frequently about 20% of the time. I’m sure other parents can say the same.

Meku Girma

They need to turn down the music in the dance class or close the door. It is son annoying to workout outside the room.

Rachel Park

I was scammed by Esporta fitness. In March of 2022, we went to the Cerritos branch located at 10802 Alondra Blvd to process a membership for my uncle, who was staying in America for a few months visiting family. We spoke with Sarah from member sales, who reassured me multiple times that there were absolutely no fees that were to be charged, except for a single monthly fee. He was wary of signing a contract, but she assured us multiple times that we could cancel the contract any time, with no other fees whatsoever. I believe she scammed us due to our inability to speak English properly, and took advantage of us in order to make another sale. We also asked for the contract repeatedly, calling the front desk different times of the day. Each time, Sarah was "unavailable" although we later found out that her hours were 8am-5pm, which precisely were the hours that we called. We did not receive the contract until we went in person to the branch and spoke to David, the general manager. Upon examination of the contract, we realized that we had been completely scammed and that my uncle had signed a contract with annual fees, monthly fees, and start-up fees that were verbally not agreed to. We finally contacted the operations manager, Brenda Martinez, who assisted us with our cancellation request, but not without spending money on an annual fee, 2 monthly fees, and a start-up fee which, as mentioned before, was guaranteed not to be charged. Unfortunately, we do not have proof as we had trusted Sarah to complete a sale with integrity and without scamming people whose first languages were not English. Although there is not much we can do on our end, I would like to warn others who are interested in signing a membership with this branch of Esporta. Please be advised of the above situation at the Cerritos branch of Esporta.