Storgard Self Storage

Shelly Grainger

Betty assisted with dimensions for the right storage space. Being referred by family was a plus.

Nikole Rivera

My husband had a storage but wr ended up not needing it afterall. The woman that worked there was so rude, she said we couldn't get our money back.

Angie K

Run Away. My father lost his house back in 2011/2012, moved everything he had left in this storage unit. He had a unit locked behind the (apparently useless) gates, 10x20. Price was fair, and that's it. Now, as of this year, we have had TWO break-ins, with priceless family heirlooms now gone! Can you even begin to imagine how my father feels? Losing the last few things he had memories attached to? He worked his whole life, and now has zero to show for it. Did this company offer compensation for losses? No. They have a camera but it is useless and wasn't even reviewed regularly. This company claims they are not liable. Right. I spoke to someone there months later and told them it would be some time before we could move things out and go through the mess that was left. Boxes dumped over everywhere, honestly couldn't even enter the unit. My father is dying, lives in Washington with my brothers, and I am the one left to clean out this unit. The person working there, hearing our case, offered to allow us to rent for free until we moved things out. And once moved out, to let her know when she could put their lock back on. I cried happy tears at this awesome offering, and thought it was so sweet of her; plus knowing we will never see those family heirlooms again she said it was "only fair". Today, 9/21/17, I get a wonderful call. The person I had made that arrangement with, has quit, and is not honoring our conversation above when reporting to the "new management". They told us to move out by the end of this month, that's 8 days notice! Only by having my husband argue with them over the phone about how ridiculous this whole situation is, did we get a MONTH to get moved out. Great company. I truly hope someone shows you some real, true kindness when you are faced with multiple life events, then you will know how a situation like this should have been handled. For the record, every time we visit this storage unit, the gate is left unlocked. Every single time. REAL SECURE! Take your belongings somewhere more secure with people that are accountable.

Julie

Avoid this place! Their units are filthy. All my things were covered in dust and cobwebs all the time. I waited a month once to get into my unit bc the rolling door broke and each time I called, they claimed there was no maintenance man onsite! They attach late fees at the drop of a hat...no exceptions, and the manager won't even return phone calls! Great customer service...NOT!