PetSmart

Category: Pet store

Address: 4601 Outer Loop, Louisville, KY 40219, USA

Phone: +15029698206

Opening hours

Sunday: 10AM–7PM

Monday: 9AM–9PM

Tuesday: 9AM–9PM

Wednesday: 9AM–9PM

Thursday: 9AM–9PM

Friday: 9AM–9PM

Saturday: 9AM–9PM

Reviews

Emily Pence

Jul 31, 2022

We had a lovely experience at this PetSmart. An employee approached us while in the toy aisle, and gave so much love and treats to our two golden retrievers. Little did she know our youngest (5 years old) was just diagnosed with hemangiosarcoma and has very little time left. She warmed our hearts by being so kind to our pups and us. I wish I remembered her name but it seriously helped us through our possible last outing to the pet store.

kevin

Apr 11, 2022

Took my puppy in for a bath and brush service, all the workers were great and polite. He looked good and happy when I picked him up. They did an awesome job and I will definitely be using them for his grooming from here on out.

Jessy Pasley

Mar 26, 2022

I give this store 3 stars because even though there's tons of cool pet supplies and the staff are very helpful and nice, they have an impossible time keeping food in, mostly their canned foods and when they quickly run out it takes a long time to get more. Also they're bad about having only 1 register going with very very long lines while lots of other employees just walk around and act like they're doing something else so that they don't have to check out customers I wish they'd do a better job on this point, other petsmart stores are better on both accounts.

Krista Criss

Mar 2, 2022

Cashier was friendly, store was clean. I wish I could have adopted all the animals but we just adopted one very loving guinea pig.

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Questions & Answers

Got chinchilla,told rewards card saved us money,got told I owed money because he wasn’t scanned,even though he was very visible,not paying, already talked to cops and I owe you nothing! Do your job correctly next time, not my Problem!

Double Bumbles | Aug 7, 2019
Mimi Andme | Aug 8, 2019

What portion of cost did rewards card pay ? Whatever the balance is after reward is deducted is what you owe. Unless rewards card exceeded cost of animal . If you are assuming the pet is free because clerk forgot to scan it you are mistaken. When you used the rewards card to purchase the animal you entered into an electronic agreement to use the card as PART of your payment..... not as the ENTIRE payment..... bottom line you still owe the balance. They cant persue legal action against you. Its probably not worth the trouble. I would just pay . That was your original intention anyway........... good luck !

Do they have a VET, if so what are the hours

Diva Biatch | Aug 7, 2019
Dawn Davidson | Aug 8, 2019

Yes. Usually upen at 8a and close at 7p I believe. I'd make an appt though.

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Does this store do grooming on small dogs and what's it cost

Gary Meyer | Aug 7, 2018
Kristopher Murphy | Aug 8, 2018

It does grooming on small dogs through the salon in the back of the store. Prices vary depending on all what you want done. Also make sure to bring proof they're up to date on all vaccinations and rabies shots. Oh and they don't do walk ins. Quite honestly there are better quality options are privately owned shops around your area.

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Do pet smart have chihuahua pups for sale

Billy Smith | Dec 9, 2020
ReadingLegend | Dec 10, 2020

No they do not, they only have cats/ kittens in the adoption windows

Can you adopt puppies in this store

Mariulkis }Montalvo | Sep 10, 2020
kenny | Sep 11, 2020

Local rescues will come through occasionally and let you adopt through them. You can ask one of the PetSmart employees about the schedule for puppies.

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Do they carry rabbits?

Itz Kayleigh | Sep 10, 2020
vincerose1985 | Sep 11, 2020

I can't say that they don't, but I've never seen them here. however I have always seen them a kitten farther down the road at feeders supply.

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do they sell hermit crabs

Dalyon Buntain | Aug 6, 2020
Kate Thompson | Aug 7, 2020

Unsure

Looking for a mini goldendoodle

Sue Kuiper | Feb 7, 2021
Connie Whelan | Feb 8, 2021

Do you have any left. My past away 4months ago.

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