Home Helpers

Category: Home health care service

Address: 33161 Camino Capistrano ste b-1, San Juan Capistrano, CA 92675, USA

Phone: +19497993692

Opening hours

Sunday: Closed

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–5PM

Friday: 9AM–5PM

Saturday: Closed

Reviews

DeAndra Freed

Jun 17, 2021

Dont be fooled by the lady who comes for the assessment. She is very kind and professional, but the caregivers she sends are horrible. We needed overnight care for my father so we could get some rest. The first caregiver complained my dad didnt sleep through the night and we need to give him stronger sleep meds. The second caregiver didn't complain to us, but she was too busy to come back. The third caregiver layed down on the bed and went to sleep. He snored so loud it woke me up from the other room. My advice, stay away from this company and find an independent caregiver. We ended up with two of the best independent caregivers in the area who went over and above!

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Questions & Answers

How soon can you place a caregiver?

Home Helpers | Aug 29, 2021
Home Helpers | Aug 29, 2021

We can place a Caregiver as soon as you need one. All we need to do is assess your situation, get an understanding of your needs, and then match you up with a Caregiver who can be there for you on day one. For those times when unexpected situations present themselves, we have our Rapid Care Response system for quick service.

Are your caregivers insured?

Home Helpers | Aug 29, 2021
Home Helpers | Aug 29, 2021

All Home Helpers Home Care Caregivers are insured and required to undergo a thorough background check. They are also properly screened to ensure your loved one and their homes are fully protected.

Does your in-home care agency conduct background checks on your employees?

Home Helpers | Aug 29, 2021
Home Helpers | Aug 29, 2021

Yes, each of our Caregivers must pass an extensive background check to work for our company.

Are your caregivers trained to handle tough clients? What kind of training and continuing education does this in-home care agency provide to your caregivers?

Home Helpers | Aug 29, 2021
Home Helpers | Aug 29, 2021

At Home Helpers Home Care, our Caregivers are trained to handle anything. Our detailed training curriculum and ongoing training make sure they are always fully prepared to care for their clients. We also offer our Home Helpers University, which not only provides ongoing training through courses and webinars, but offers our Caregivers the opportunity to earn certifications of Specialist, Expert, and Master, each of which differentiates the skill sets of each of our staff.

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