DROWsports

thank you

Ordered a rotor online. A week later I get an email saying its out of stock. Waiting for refund.

Blair Anderson

Ely and the staff were amazing. Very helpful and prompt service. They met all my needs, shipping my products right away! The service was second to non. Very fast shipping, and exactly what I ordered. Excited to get the RZR 170 back running full of Drow Sports goodies

Jack V

Bought multiple items. One item in a combo package--cheaper to buy the combo than individually--was not stocked. It was nice of them to let me know after the fact everything shipped. I asked for a refund and didn't see anything for 2 weeks. Shot off an email on week 2 and finally saw a refund on the item 2 days after, not even an apology, just dead silence. Didn't even get a prorated discount on the item they shipped in the combo deal. Unfortunate. I went ahead and completed the rest of my Grom build with HardRacing and Steady Garage.

Lani K

Unopened box received, changed my mind on the purchase, I asked them if I can get a refund, was told I would receive a 1 time full refund being a first time buyer with them. I returned unopened box to sender, then after they received my return I was told I would only receive less than half of my refund for various fees. This is why I will never again do business with them. Amazon sticks to their word at least. Buy from Amazon! In response to below, I was never provided your shipping policies or instructions on how to return, and when I advised Casey that I sent it back and it was the same tracking number as the original, I received a "no problem" response. Also, I have yet to receive my refund or any portion of it that was promised. You not coaching your employees correctly on how to provide complete and accurate shipping policies on returns is not my issue and I shouldn't be punished for that. I expect a full refund. I can see from previous reviews that refunds seem to be an ongoing issue.