Planet Fitness

Brandon House

The gym is fine But the customer service. It doesn’t exist. I have been unable to walk for the past two years and continually tried to cancel my membership while awaiting surgery to save much needed money. There is no way to cancel online, and there is no way to cancel over the phone. I was told the only way to cancel is in person. So, because I couldn’t physically walk into the location, - I was charged over and over and over for something I couldn’t physically use or stop payment of. This is still ongoing and I am just now getting to the point where I will be safe to drive myself. Meanwhile hundreds and hundreds of dollars of my money is going a company that continues to steal from me.the Better Business Bereau has been notified as of today

James Walsh

I have been going to gyms probably for about 30 to 35 years and I can only say that the staff at this planet fitness is so incredible. They’re very approachable they’re friendly and they will go out of the way to help you with any thing that you might need. The clientele is pretty varied group of different types of people. And most of the clients there are just as nice as the staff. I’ve never run into an issue at this location and I’m more than likely can get on any machine that I might need.

Glasha Stl

If I could leave 3000 stars I would. I have been struggling with my weight for around eight years now which has made it difficult for me to even step foot in a gym. However today I bit the bullet and I am so glad I did. Lily and Willy, the two employees working the front desk were so incredibly kind it brought me to tears. Lily comforted me like we have been friends for years, and that is not something you ever expect from a employee. The support and encouragement Lily and Willy provided was what gave me the courage to finally start my fitness journey. I will forever remember their compassion, and I hope it is recognized amongst others.

Patsy Sodemann

Been going to this gym since it opened in 2016. The hours have not once changed and now is 24/5 and 7-7 on the weekend. The only reason I haven’t switched to the edge is because I like the 24/7 planet fitness offered. Guess it’s time to switch to the edge