Address: 1 Resort Dr, Carlyle, IL 62231, USA
Phone: +16185947666
Shelby Dees
Stayed at this hotel last weekend for an out of town wedding. Dropped our bags off at the hotel before hand, stayed about 5 minutes and left. When returning back to the hotel after the wedding we started undoing the beds to go to sleep. When pulling back the comforter the first thing we noticed were small red circles that looked like blood. After doing some investigating it turned out these were indications of bed bugs. One of my friends went down to the front desk to tell them that we had small blood stains on our sheets. The two hotel workers came into the room and were defensive and said that it was not blood and that they “can show us what a blood stain looks like”. They didn’t bring us new sheets and we ended up leaving as we did not want to risk getting bed bugs or sleeping in a disgusting room. Do not stay here!!
Verified Hotel Guest
Positive: Location was great and staff was friendly and helpful. Negative: Killed a decent-sized spider first thing when I got inside the room. Mini fridge was broken, staff replaced it with a new unit that never got cold and could not locate a temperature control knob. Other than that it was a fine stay.
Lauren Harvey
They threw away my baby bunny that I have slept with every night for the past 18 years the same day we checked out of the hotel. Some would think they would save lost items for at least a day. Don’t recommend if you want to keep your most valued possessions. Also dirty… there was a dorito on top of the dresser. I’m sure they just cleaned around it. So thoughtful of them to leave us a free snack!
lesly white
I go every year with my wife for family reunion at least once. Very clean, staff is attentive and helpful and the cabins have great views. Equipped with everything people need including coffee and TV, grill, fireplace, fire pit, silverware, central heat and cooling... Moreover cabins are pet friendly. Love this place.
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