Papa John's Pizza

Iris Watts

It is a complete OUTRAGE that you FORCE customers go through INDIA & PAKISTAN to place an order. I am hard of hearing; but, I am not deaf. It is exasperating for me to understand THOSE people. And I don't want them exploiting my personal information. I am NOT a resident of India nor Pakistan. This is the USA. I REFUSE to pay people in FOREIGN COUNTRIES for my pizza let alone everything else in this country. So, you are losing at least 3 customers on our block & whoever else I tell that you are STEALING JOBS from the people of Springfield, Illinois, Sangamon County, UNITED STATES OF AMERICA. GOODBYE PAPA JOHN'S! (Too bad, I don't know the INDIAN or PAKISTANI word for 'goodbye')

Kissy Marie

Ordered a couple weeks ago and my order was messed up I thought I would order again and surely they would make my order right this time ... nope it wasn't warm the bread sticks were way over cooked almost burnt the sauce was spilled all over the box and then the delivery driver text my phone before he got there and it just said come outside .... huh since when do I have to come to your car to get my order ? Just gave one star Cuz I couldnt give no star.

Jim Hill

Called the papa johns on north grand in Springfield il. Placed my order and the person taking it gave me a total and asked if I wanted it right away or to schedule a pick up later. I said right away and was told 15-25 minutes. I asked is it 15 or 25? He repeated himself again. I said I will be there in 20 minutes. I got there 35 minutes later. The person helping me told me my pizza hadn’t been started yet. I said what do you mean and told them the conversation I had with the person taking my order. She said I called the order hub and there times weren’t lining up. I left and called the number I ordered from earlier. It wasn’t the hub it was the store. I talked to the manager and it was the same girl I talked to in store that told me my order hadn’t been started. She proceeded to make excuses. The customer service is terrible. I will never order from there again.

Victoria Pletz

I ordered pizza and wings the night before last 30 minutes before close, I was at a hotel without a car and hadn't eaten all day I was starving so after 45 minutes my pizza and wings never showed up u and no would answer papa the phone i finally went to sleep hungry. Last night I called the north grand location and was told by a manager he didn't know what to tell me except call back and put a new order in then he hung up on me. I've never had such horrible service, apparently paps johns has lowered their standards tremendously because this was pathetic