DesRochers Backyard Pools & Spas

Keith Millis

They installed our pool and everything went smoothly. We love our pool! They are extremely knowledgeable and friendly regarding water testing, chemicals and upkeep. Very helpful and nice. Highly recommended

Michael Taylor

I live nearby this store but hadn't been yet. I needed some chlorine tablets so I decided to stop by. When I walked in there were three women working and one asked what I was looking for. I told her and just then another women abruptly asked me if I had shopped there before. I said no at which point she explained that they only sell those tablets to existing customers and that if I wanted to buy those I would have to buy other chemicals as well. I might have purchased some other stuff anyway, but the rudeness with which I was asked made me say no thanks. You must not need my money, so I will take it elsewhere. Hard to believe this place is even in business. New business not welcome.

Dwayne LeBeau

I went to the Shorewood store this morning and Julia assisted me with testing our pool water to a number of questions that she answered in a very professional manner. Julia was so very helpful that I wanted others to know. She explained in detail what chemicals we needed to better balance our pool to equipment questions that we may be purchasing in the future. Her knowledge amazed me and won't hesitate to utilize them again. Julia, keep up your hard work, great attitude and dedication to your profession... DTL

John Quinn

The DesRochers team has been closing my in-ground fiberglass pool for over 8 years. With only one exception which they made 100% right after it happened they have done a tremendous job. I see the team one time a year, yet when at my house they call me by my first name as if I'd only seen them last week. Some of the best customer service in Will County. Others in the area could learn to respect the customer the same way.