Best Buy

Andrew Fella

This went from one of my favorite Best Buy locations to my least favorite. The worst thing you can do to a customer when they’re entering a business is bombard them as soon as you walk in. They have this ridiculously stupid process in the entryway where you are forced to walk up to an employee while entering the building (no other Best Buy is doing this). The way you walk in has barriers setup to force you to walk up to this greeter station where they hound you on why you came in. The shelves are constantly empty, I get supply chain is challenging, but on Tuesday release day they have to go in the back room for items that should already be stocked. I recently purchased a new iPhone online and when I picked it up at the store location no one wanted to help me set it up.

O Gandek (Gandek)

My go-to Best Buy location for many many years. Employees have always been nice and helpful. Just knocking off a star as very often the shelves will be messy and you will have to do a bit of hunting just to find what you want especially In the computer peripheral section.

Antonio Rodriguez Jr

Awesome knowledge by the gentleman who helped me. I did not catch his name but was extremely helpful and was called to help me choose a PC. He definitely did not disappoint. He was average height Caucasian gentleman and wore glasses. Very informative.

Miguel Angel

I had more stars prior to this last experience with this Best Buy, I had my remote start installed at the Best Buy at Touhy but the appointment to do a troubleshoot was sooner at this location. I was suppose to do it on Sunday 20 at 10am but someone called me the Wednesday prior to ask me a few questions but basically the guy told me to go to the other Best Buy and they would not help. It basically was not their problem so he cancelled the appointment. I made the appointment to the other Best Buy and Andre was able to fix it right away, So in other words, I'll keep going to the Best Buy at Touhy Ave and talk to Andre the installer if I need anything else installed in any of my vehicles, Or simply purchase everything at the other best buy.