The UPS Store

Jay W

Amazon return dropped off September 1 2020. Checked 1 1/2 weeks later to find out my package was never delivered back to Amazon for my refund to be issued and had to call Amazon to settle. Called this UPS store back to find my package. It was placed inside a box with other returns for Amazon. Amazon does not know why they would do this. You can't track packages that are placed in a box with other packages! UNBELIEVABLE!!!!

William Roffeld

Whenever I needed to go to the UPS store in Windsor, always had great service. All the people working there are very nice, polite and helpful. Thank You UPS Windsor for your great service and smiles.

L R

Who knew the UPS store will return your ATT modem? I called first, and Sharie informed me I only need the account number, they supply the box. I did not get there until 5:50. I was carrying my dog who just had surgery, and was welcomed, despite the late hour, and dog. They close at 6pm. Sharie handled the return quickly, and was really personable. Another person entered the store at 5:55, and was also warmly welcomed. I have used their notary services in the past, and the service is always prompt, and pleasant. They have a cute display of cards, and have other office type impulse purchases available, as well.

Nucho Torres

Melissa their store manager lacks the expertise of handling calls and safe guarding packages. Rick the owner, is very irresponsible owner failures to return calls when trouble arises. I refused a package and returned to the store for processing back to shipper. This 81 pound package was lost with no tracking providing or any security. This is a store you should avoid at all cost. It an issue arises, you can expect excuses and no proactiveness from anyone there. Shop at your own risk.