Popeyes Louisiana Kitchen

J G

Messy and long wait. Don’t recommend. Workers were lazy and fighting with each other. We would ask them questions and they would respond with a lazy nod or shake of the head.

Danielle Taylor

Gave them 5 chances to redeem themselves, every times was worst than the last. No greeting when walk in, not even once. In fact it would be 5 or more minutes before even acknowledged. No one in restaurant, drive thru busy. Usually visible mopping or some other cleaning while waiting for acknowledgement. Maybe should help the customers over mopping. The second time after maybe 15 minutes came out to say "they ran out of chicken" ? What? I can see the heaping mountain of salmonella on the rack. Why take 15 minutes to let me know that tho anyway? 3rd time, was waiting in a line once again no acknowledgement. This time I wasn't alone, other customers were also waiting. Maybe 3 of us in line, a 4th guy walks right in walks right up to front, cut everyone and gets his food ? The rest of line was shocked and other customers stated if their food wasn't paid already they would of walked out. Finally, last time went in, once again, a cleaning circus was going on and was told "OUT OF CHICKEN"? It's popeyes! With visible chicken in sight? What on earth is going on here ? Once again waited 15 mins to be informed. Maybe corporate should come in and straighten this trash hole out. Would be nice to have some service and food, have some proper training and customer service training done on the staff. All 5 times did NOT even receive any food. Waste of time, don't even bother. 0 Stars.

Ryan Searles

The team at Popeye's in Palatine is top notch. The food is always in perfect condition and SO FAST! They always have all the menu items and they take pride in their work. I drive to this Popeye's when other Popeye's are closer just because of how well this store is run. Thankful for this team!

Rafeal Yarber

Order 5 pcs deal asked 4 fresh chicken because I like hot chicken they said no problem chicken not hot at all.. this was on a Friday 5/20/22.. trash & the rice was hard