Lowe's Home Improvement

Dan Watt (neoBigD)

More often than not, Lowe's has what I need in stock from brands I trust. During a recent paint/light repair job for a house I'm selling they truly had everything I needed and you got to love 20% off on a new Lowes card (up to $500 that is). This is also my go-to place for supplies for various craft projects, and the garden center at this location is not bad either!

Sean Spangler

Would be 5 Stars but them relying on 3rd party companies for delivery is bad! Did this two times now with them, both times were not good at all.

Manpinder Singh Saini

BEWARE!!!!!! My shopping experience with Lowes has been just horrible. I purchased a washer and a dryer from Lowes Rancho Cordova. First the Manager of Appliances section told me that if I can get a Lowes Credit Card then I will get 20% discount on the items. I got approved for Lowes Credit Card instantly But when I get the final bill the actual discount was just $100. I asked her about that low discount amount then she had no answer. I called another manager who told me that the maximum discount I can get with Lowes Credit Card is just $100. She then further told me that because the items are on sale that’s why I can only get $100 discount. She was supposed to tell all this info before I make a purchase and open a Lowes Credit Card. To cover her mistake she told me that because the item is on sale I am getting $500 discount but it is not shown on the receipt. She was referring the reduced items price as “discount”. I was completely surprised with it and she just fled the scene citing that her shift is over. Other Manager realized the blunder she did and apologize to me for that manager and offered me some more discount. I also purchased 3 years Lowes Protection Plan. After couple of days I did return washer and dryer because It didn’t fit my laundry area well. I did get the refund for the washer and dryer but it has been a month that I am chasing Lowes Customer Service to get refund for the protection plan. I have sent multiple emails and spoke with so many customer care folks but all efforts failed and I am still waiting for my refund. This experience has made sure that I will never ever shop with Lowes again. Their Customer Service is outsourced and barely have any info. Every person tells a different story and there is no end in sight. BEWARE of shopping at Lowes.

Garrett Jones

Donald and John were very helpful in appliances. This woman was being very rude to them. They were very nice, professional, patient, helpful, respectful And knowledgeable. We spent over 6,000 on appliances this weekend. Give them a raise please. They deserve it. And they are an asset to Lowes.