Wilmot Raceway

Taryn W

I want to share my experience at Wilmot Raceway in hopes that the customer service I received is addressed and proper training is conducted. I attended the event that was held on July 9th. I brought three guests with me. I spent $160.00 on admission tickets. My guests and I had planned on eating at the raceway. I spent 90 minutes in line at the concession stand. NINETY MINUTES. I missed most of the show. While I understand this was one of the busiest nights Wilmot has seen, I remained patient, but absolutely non tolerant of the way I was treated when I finally reached the food server/cashier. The woman who took my order was middle-age, long dark blonde wavy hair, she wore glasses. She did not greet me with a hello. She just stared at me until I began talking and giving her my food order. I ordered 2 hot dogs and 2 cheeseburgers. Her response was that she could give me 1 cheeseburger but all that was left was brats. This was a little infuriating, standing in line and missing the show only to be told the concession stand was "out of everything." I tried to order hot pretzels, she said they we're sold out. I asked her if more sandwiches or pretzels we're being made, she answered "no, and if they are it'll be awhile, maybe 30 minutes." THIRTY minutes? Her behavior was unspeakable and her attitude was extremely insulting. I took what she gave me (1 cheeseburger and 1 brat because they were "sold out" of everything else) and stepped to the side. THE VERY NEXT PERSON IN LINE ORDERED SEVERAL CHEESEBURGERS AND PRETZELS. They we're handed over to this customer without hesitation. I stepped back in line to ask why I had been denied this food when it was obvious they we're readily available. She went back in forth with her "manager" , a red head standing behind the grill. They we're mocking, pointing, and laughing at me. It was obvious they could pick and choose who they we're going to serve appropriately. It was absolutely horrendous. Each person behind me ordered and received all the items that I had just been explained to "we're sold out" minutes prior. I understand it was busy. But this woman has chosen to work food service at a concession stand. I spent $65.00 on food I didn't want. Her customer services skills we're despicable. I would even go as far to say that was the worst I have ever been treated by an establishment providing customer services. I worked in a similar environment as a teenager, this behavior would have never of been tolerated. Please address the extremely poor customer service.

Steven B

Great Tuesday night racing. Facility is clean and the food is priced right and good.

Kevin O'Neil

When I'm traveling, I always try to find a racetrack on the area. Wilmot Raceway did not disappoint! They had a great car count (probably 110 cars across 3 divisions) and fireworks show, all on a Tuesday! The people are friendly, the racing was great, and prices were fair.

Zakman 1955

A really cool place to spend a Saturday evening watching stock car racing. Lots of fans and lots of cars racing. Give them a try, a fun place !!